Genesis service campaign SERVICE CAMPAIGN T41G
What it saysThis message provides instructions for vehicles experiencing an incomplete Over-The-Air (“OTA”) AVN software update. NHTSA’s full summary ↓
Genesis filed this with NHTSA as a service campaign dated Sep 12, 2024, received Sep 7, 2024, about the electrical system — 2 documents under this number: 24-01-005G (2 filings). It names 2 model years (2022–2023). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis message provides instructions for vehicles experiencing an incomplete Over-The-Air (“OTA”) AVN software update.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24-01-005G | Service campaign | Sep 12, 2024 | 11008003 | PDF, 197 KB |
| 24-01-005G | Service campaign | Sep 7, 2024 | 11007466 | PDF, 254 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 88 complaints with NHTSA since 2015. 21 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On , the GV80 experienced a complete electrical system failure (dashboard lights began flashing and eventually went black, display screen went black, steering wheel locked and brakes were hard to engage), all while my wife was driving on a major highway in rush hour traffic.
2023 Genesis GV80 · Electrical System · filed with NHTSA Sep 1, 2025 · ODI 11684295
The electrical wiring harnesses affecting numerous safety systems (forward collision warning, automatic emergency braking, lane departure warning) have been chewed through by rodents.
2022 Genesis GV80 · Electrical System · filed with NHTSA Aug 27, 2024 · ODI 11611211
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group29 other manufacturer communications filed against the Genesis GV80 under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Genesis list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| L22G | Warranty extension | Oct 28, 2026 | Certain GV80 (JX1) and G80 (RG3) vehicles equipped with a ccIC 27 head unit may not display the navigation map on the instrument cluster due… |
| 26-GI-003G | Service bulletin | Oct 26, 2026 | This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 2nd Navigation Map and So… |
| 26-BE-028G | Service bulletin | Oct 21, 2026 | Some GV80 (JX1) vehicles may experience 12-volt battery discharge due to the Digital Key 2 Premium passive entry feature repeatedly waking u… |
| L05G | Service campaign | Jun 17, 2026 | Certain G80 (RG3) and GV80 (JX1) vehicles may exhibit battery drain due to the Central Control Panel (CCP) not entering sleep mode. This occ… |
| 26-GI-002G | Service bulletin | May 27, 2026 | This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and So… |
| 917G | Service campaign | May 19, 2026 | Certain GV80 Coupe (JX1) vehicles may have Integrated Electronic Booster (IEB) modules with incorrectly configured On Board Diagnostic II… |
| 913G | Service campaign | Apr 10, 2026 | Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Services (CCS) functions. This may be… |
| 25-BE-025G | Service bulletin | Dec 24, 2025 | Certain vehicles equipped with Premium Gen6 Navigation head units may exhibit issues with Genesis Connected Services, navigation, voice reco… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Genesis, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Genesis SERVICE CAMPAIGN T41G a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SERVICE CAMPAIGN T41G repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does SERVICE CAMPAIGN T41G cover?
The manufacturer filed it against 2 model years: 2023 Genesis GV80, 2022 Genesis GV80. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.