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Manufacturer communication · Warranty extension

Genesis warranty extension L23G

What it saysCertain G70 (IK) vehicles equipped with an AVN5W head unit may exhibit the map, navigation, and voice recognition systems not loading after an Over the Air (OTA) software update due to an error in the software update… NHTSA’s full summary ↓

Genesis filed this with NHTSA as a warranty extension dated Oct 13, 2026, received Oct 15, 2026, about the electrical system — 1 document under this number: 26-01-083G TSB. It names 3 model years (2024–2026). A warranty extension is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Certain G70 (IK) vehicles equipped with an AVN5W head unit may exhibit the map, navigation, and voice recognition systems not loading after an Over the Air (OTA) software update due to an error in the software update logic. This bulletin provides instructions to use a provided USB stick to perform a manual software update to correct this condition.

One of the 429 warranty extensions and special-coverage programs on file — every make, with the term each runs to.

Manufacturer campaign id L23G Kind Warranty extension Manufacturer date Oct 13, 2026 Received by NHTSA Oct 15, 2026 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
26-01-083G TSBWarranty extensionOct 13, 202611038475not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Genesis files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 5 complaints with NHTSA since 2015. 2 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Genesis sent out a map update. When it was updated, it stayed in the buffering. Mode, I cannot use my display. Phone does not work map, does not work. Navigation does not work. The dashboard speed limit does not work. Everything is in the buffering mode.

2026 Genesis G70 · Electrical System · filed with NHTSA Sep 1, 2026 · ODI 11761395

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

9 other manufacturer communications filed against the Genesis G70 under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Genesis list.

NumberKindDatedNHTSA’s summary
26-GI-002GService bulletinMay 27, 2026This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and So…
Z02GWarranty extensionApr 7, 2026The warranty coverage for repairs and replacement of the front wiring on some G70 (IK) vehicles has been extended to 10 years or 120,000 mil…
25-BE-020GService bulletinSep 30, 2025This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may var…
25-BE-002GService bulletinMay 16, 2025This bulletin provides information related to the changes introduced in the 2024 2nd Navigation Map and Software Update. The changes may var…
915GService campaignMay 8, 2025Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Services functions. This may be due t…
25-GI-009GService bulletinApr 29, 2025Certain Genesis vehicles may experience an inoperable horn from moisture or carbonization at the contact point. This bulletin provides a gui…
23-BE-015GService bulletinDec 19, 2023Some vehicles equipped with the AVN 5th Gen Wide system may exhibit a condition where the radio app crashes frequently when entering radio m…
23-EE-013GService bulletinDec 15, 2023This bulletin is issued to provide the extended battery diagnosis procedure using GDS. This battery diagnosis function displays the various…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Genesis, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Genesis L23G a recall?

No. A warranty extension is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the L23G repair free?

A warranty extension is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does L23G cover?

The manufacturer filed it against 3 model years: 2026 Genesis G70, 2025 Genesis G70, 2024 Genesis G70. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.