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Manufacturer communication · Service campaign

Genesis service campaign 916G

What it saysCertain GV70 (JK1A) vehicles equipped with 3.5 T-GDI Lambda III engines may exhibit a malfunction indicator light with DTC P26CB00 (Engine Coolant Pump Performance/Stuck Off). NHTSA’s full summary ↓

Genesis filed this with NHTSA as a service campaign dated Oct 17, 2025, received Sep 23, 2025, about the engine — 3 documents under this number: 916G OL, 25-01-062G DN, 25-01-062G TSB. It names 2 model years (2024–2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Built 16 May 2023 – 24 Jan 2025 “Produced from 05/16/2023 - 01/24/2025”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

Certain GV70 (JK1A) vehicles equipped with 3.5 T-GDI Lambda III engines may exhibit a malfunction indicator light with DTC P26CB00 (Engine Coolant Pump Performance/Stuck Off). This may be caused by a stuck impeller on the electric water pump (EWP) for the water-cooled intercooler. The California Air Resources Board has determined that these vehicles may be releasing air pollutants which exceed Federal and California standards.

Manufacturer campaign id 916G Kind Service campaign Manufacturer date Oct 17, 2025 Received by NHTSA Sep 23, 2025 Components Engine First dated Sep 19, 2025

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
916G OLService campaignOct 17, 202511024372PDF, 181 KB
25-01-062G DNService campaignSep 19, 202511023284PDF, 352 KB
25-01-062G TSBService campaignSep 19, 202511023282PDF, 841 KB

What the document itself lists

Part the bulletin names

Part numberDescriptionQty
28275-3N000QQH——

Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches Genesis’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 61 complaints with NHTSA since 2015. 12 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

I moved to Reno, NV where I need to merge onto route 80 everyday. During several attempts to merge onto 80, my Genesis GV70 stopped accelerating at 42 MPH, roughly 5000 RPMs and I was almost rear ended on two occasions because of the 'stalling' of the vehicle. An 18 wheel truck almost hit me because I couldn't accelerate past 42 MPH.

2024 Genesis GV70 · Engine · filed with NHTSA Feb 14, 2026 · ODI 11717992

The contact owns a 2025 Genesis GV70. The contact stated that while on the highway driving at 55 MPH, the vehicle suddenly stopped. There were no warning lights illuminated. The vehicle was restarted. The vehicle was towed to the local dealer, but they were unable to determine the failure. The vehicle was not diagnosed or repaired.

2025 Genesis GV70 · Engine · filed with NHTSA May 18, 2026 · ODI 11738458

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the engine

Source: same model, same component group

8 other manufacturer communications filed against the Genesis GV70 under the same component group (engine), newest first.

NumberKindDatedNHTSA’s summary
LA18Warranty extensionJul 30, 2026Certain 2026MY G70 (IK) and 2027MY G80 (RG3) vehicles may exhibit a water-flowing or gurgling noise from the front center air vents during e…
L18GWarranty extensionJul 30, 2026Certain 2026MY G70 (IK) and 2027MY G80 (RG3) vehicles may exhibit a water-flowing or gurgling noise from the front center air vents during e…
26-HA-002GService bulletinJun 10, 2026Some Genesis vehicles (listed below) equipped with Lambda-III 3.5T-GDI engines may exhibit reduced heater performance due to engine coolant…
26-EE-003GService bulletinApr 18, 2026Some vehicles may exhibit difficulty starting in cold weather. This bulletin provides the procedure to perform an inspection on the starter…
26-EM-008GService bulletinMar 2, 2026Some GV70 (JK1A) vehicles equipped with 2.5T engines may display a check engine light with DTC P04F000…
914GService campaignNov 13, 2025This notice is being sent to you as our records indicate you may have previously received an important Service Campaign notice for Genesis C…
914G OLService campaignSep 20, 2025Genesis has become aware that some vehicles may illuminate the Check Engine Light indicator as a result of detected engine misfires.
23-FL-006GService bulletinOct 9, 2023Neutral Coasting Mode may not activate under certain conditions when the battery State of Charge (SOC) is less than 75%. This update revises…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Genesis, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Genesis 916G a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 916G repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 916G cover?

The manufacturer filed it against 2 model years: 2025 Genesis GV70, 2024 Genesis GV70. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 16 May 2023 – 24 Jan 2025 — the build date is on the certification label in the driver’s door jamb.