Genesis bulletin 24-01-001G
What it saysGV80 (JX1) vehicles may experience difficulties with Genesis Connected Services activation and/or remote services. NHTSA’s full summary ↓
Genesis filed this with NHTSA as a service bulletin dated Jan 9, 2024, received Feb 5, 2024, about the electrical system. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
GV80 (JX1) vehicles may experience difficulties with Genesis Connected Services activation and/or remote services. This bulletin provides instructions to perform a dealer mode factory reset, followed by a head unit reset for vehicles experiencing the concerns.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24-01-001G | Service bulletin | Jan 9, 2024 | 10249696 | PDF, 858 KB |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| T40GSCR2 | Dealer Mode Factory Reset | 0.3 hrs |
Read by machine from the document NHTSA serves (8 pages), read Sep 30, 2026. A part number is shown only where it matches Genesis’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 18 complaints with NHTSA since 2015. 6 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
My car was originally parked outside the garage. I started the vehicle using the key fob. I began to press the remote smart parking assist button to back the car into the garage but the button was not working correctly and would not move the car. At that point, I went into the car and reversed it manually into the garage.
2024 Genesis GV80 · Electrical System · filed with NHTSA Oct 26, 2026 · ODI 11773733
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group29 other manufacturer communications filed against the Genesis GV80 under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Genesis list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| L22G | Warranty extension | Oct 28, 2026 | Certain GV80 (JX1) and G80 (RG3) vehicles equipped with a ccIC 27 head unit may not display the navigation map on the instrument cluster due… |
| 26-GI-003G | Service bulletin | Oct 26, 2026 | This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 2nd Navigation Map and So… |
| 26-BE-028G | Service bulletin | Oct 21, 2026 | Some GV80 (JX1) vehicles may experience 12-volt battery discharge due to the Digital Key 2 Premium passive entry feature repeatedly waking u… |
| L05G | Service campaign | Jun 17, 2026 | Certain G80 (RG3) and GV80 (JX1) vehicles may exhibit battery drain due to the Central Control Panel (CCP) not entering sleep mode. This occ… |
| 26-GI-002G | Service bulletin | May 27, 2026 | This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and So… |
| 917G | Service campaign | May 19, 2026 | Certain GV80 Coupe (JX1) vehicles may have Integrated Electronic Booster (IEB) modules with incorrectly configured On Board Diagnostic II… |
| 913G | Service campaign | Apr 10, 2026 | Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Services (CCS) functions. This may be… |
| 25-BE-025G | Service bulletin | Dec 24, 2025 | Certain vehicles equipped with Premium Gen6 Navigation head units may exhibit issues with Genesis Connected Services, navigation, voice reco… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Genesis, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Genesis 24-01-001G a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24-01-001G repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Hyundai warranty extension on file lists the ones Hyundai has filed.
Which vehicles does 24-01-001G cover?
The manufacturer filed it against 1 model year: 2024 Genesis GV80. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 7 Mar 2023 – 28 Oct 2023 — the build date is on the certification label in the driver’s door jamb.