Genesis bulletin 23-ST-004G-1
What it saysThis bulletin describes the procedure to inspect the steering universal joint dust cover for noise, and if necessary, apply grease on certain Genesis vehicles. NHTSA’s full summary ↓
Genesis filed this with NHTSA as a service bulletin dated Sep 12, 2023, received Oct 2, 2023, about the steering. It names 13 model years (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin describes the procedure to inspect the steering universal joint dust cover for noise, and if necessary, apply grease on certain Genesis vehicles.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 23-ST-004G-1 | Service bulletin | Sep 12, 2023 | 10243320 | PDF, 3,231 KB |
What the document itself lists
The manufacturer titles it “STEERING UNIVERSAL JOINT NOISE INSPECTION AND”.
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 56415-J5000 | Universal Joint Lock Bolt | 2 | eBay Motors → |
| 81685-3S000 | Panorama Loop Grease | — | eBay Motors → |
Read by machine from the document NHTSA serves (12 pages), read Sep 30, 2026. A part number is shown only where it matches Genesis’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 13 model years this bulletin names have filed 392 complaints with NHTSA since 2015.
I purchased this vehicle new from the dealer. At approximately 8500 miles a noise developed with the steering. It was a low pitched hum. I have taken the vehicle to the dealer a total of 3 times to repair the issue. They have performed the TSB work 3 times and it has not resolved the issue.
2024 Genesis GV80 · Steering · filed with NHTSA Aug 19, 2025 · ODI 11681646
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group2 other manufacturer communications filed against these Genesis models under the same component group (steering), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 25-ST-001G | Service bulletin | Sep 24, 2025 | Some vehicles may exhibit a rubbing type noise when turning the steering wheel. Follow the procedure in this TSB to inspect the source of th… |
| 25-BE-015G | Service bulletin | Jun 21, 2025 | Some GV80 (JX1) vehicles may exhibit a rubbing/dragging noise when rotating the steering wheel due to a misaligned clock spring. Airbag oper… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Genesis, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Genesis 23-ST-004G-1 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 23-ST-004G-1 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Hyundai warranty extension on file lists the ones Hyundai has filed.
Which vehicles does 23-ST-004G-1 cover?
The manufacturer filed it against 13 model years: 2024 Genesis G80, 2023 Genesis G80, 2022 Genesis G80, 2021 Genesis G80, 2024 Genesis G90, 2023 Genesis G90 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.