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Manufacturer communication · Service campaign

Freightliner service campaign SF720

Freightliner filed this with NHTSA as a service campaign dated Aug 15, 2025, received Sep 2, 2025, about the electrical system — 3 documents under this number: SF720-OWN LTR, SF720-DLR LTR, SF720-Bulletin. It names 1 model year (2026). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Field Service campaign for Fuse Panel Cover

Manufacturer campaign id SF720 Kind Service campaign Manufacturer date Aug 15, 2025 Received by NHTSA Sep 2, 2025 Components Electrical System

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SF720-OWN LTRService campaignAug 15, 202511022373not yet checked
SF720-DLR LTRService campaignAug 15, 202511022372not yet checked
SF720-BulletinService campaignAug 15, 202511022320not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against: 2026 Freightliner 114SD.

None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Freightliner SF720 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.

Is the SF720 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does SF720 cover?

The manufacturer filed it against 1 model year: 2026 Freightliner 114SD. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.