Ford bulletin TSB 25-2320
What it saysThis article supersedes TSB 23-2364 to update the labor times associated with the Service Procedure from M-time to AP-time. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Jul 17, 2025, received Jul 24, 2025, about the power train. It names 4 model years across Ford and Lincoln (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Ford · Lincoln.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
This article supersedes TSB 23-2364 to update the labor times associated with the Service Procedure from M-time to AP-time. Some of the vehicles listed in the Model Statement above, may DTC P2101 stored in the powertrain control module (PCM). This may be due to the software in the PCM.
Trouble codes it names: P2101
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 25-2320 | Service bulletin | Jul 17, 2025 | 11020892 | PDF, 120 KB |
What the document itself lists
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 252320A | 2021-2023 F-150, 2023 Expedition/Navigator: Retrieve DTCs And Reprogram The PCM (Do… | 0.3 hrs |
| AP252320B | Actual Time Up To | 0.4 hrs |
Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themFord 3 model years
Lincoln 1 model year
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 1,405 complaints with NHTSA since 2015. 786 of them name Power Train, Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2022 Ford F-150, the 55 owners who gave an odometer reading for Power Train reported it at a median of 30,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Passenger side rear axle retention bolt sheared off. Discovered during routine maintenance / tire rotation. Unknown how safety was at risk -- dealer told me once discovered that the vehicle would be repaired under warranty, and they could do in 24 hours, so no discussion about unsafe to drive as others have reported they were told.
2022 Ford F-150 · Power Train · filed with NHTSA Nov 20, 2022 · ODI 11494333
Upon starting, my 2023 Lincoln Navigator Reserve L has a significant delay when booting the back up camera and infotainment system and renders the vehicle safety systems unusable. Sometimes the back up camera freezes and locks the screen, sometimes it doesn't turn on at all. Often, the infotainment screen doesn't launch at all.
2023 Lincoln Navigator · Electrical System · filed with NHTSA May 9, 2024 · ODI 11587929
Hurricane Helene inundated our parking lot on September 27 with approximately 3-4 feet of storm surge. Many vehicles (20-25) were trapped and flooded. This vehicle caught fire and was totally consumed over the course of a 5-6 hour burn. Although all vehicles in our lot were flooded, this was the only vehicle to catch fire.
2023 Ford Expedition · Electrical System · filed with NHTSA Oct 23, 2024 · ODI 11621500
In depth: 2023 Ford F-150 transmission and drivetrain problems → · 2023 Ford F-150 electrical problems → · 2022 Ford F-150 transmission and drivetrain problems → · 2022 Ford F-150 electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group138 other manufacturer communications filed against these Ford models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB 26-2436 | Service bulletin | Oct 30, 2026 | Some of the vehicles listed in the Model statement above may have diagnostic trouble code (DTC) P05B0 stored in the powertrain control modul… |
| TSB 26-2448 | Service bulletin | Oct 27, 2026 | This bulletin supersedes 25-2236. Reason for update: To consolidate prior articles and revise the Service Procedure to add an AAD blade limi… |
| TSB 26-2408 v2 | Service bulletin | Oct 22, 2026 | This bulletin supersedes 26-2309. Reason for update: update the Model section to remove Aviator 10R80, update theParts list to add 3.3L to W… |
| TSB 26-2431 | Service bulletin | Oct 21, 2026 | This bulletin supersedes 26-2226. Reason For Update: update the Service Procedure for 2021-2022 F-150 3.5L EcoBoost vehicles with the new Fo… |
| TSB 26-2408 | Service bulletin | Sep 22, 2026 | This bulletin supersedes 26-2309. Reason For Update: update the Model section to remove Aviator 10R80, update the Parts list to add 3.3L to… |
| 26E03 | Emissions | Sep 17, 2026 | Certain 2026 Model Year F-150 Raptor Vehicles With 3.5L Engines Powertrain Control Module (PCM) Software Update |
| TSB 26-2395 | Service bulletin | Aug 26, 2026 | This article supersedes 26-2287. Reason for update: update the labor operation numbers to add MT to operations C, F, G, H, J, K, L and M, an… |
| TSB 26-2360 | Service bulletin | Aug 5, 2026 | Some of the vehicles listed in the Model Statement above may exhibit an intermittent extended crank with no relevant diagnostic trouble code… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford and Lincoln, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 25-2320 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 25-2320 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 25-2320 cover?
The manufacturer filed it against 4 model years across 2 brands (Ford and Lincoln): 2023 Ford Expedition, 2023 Ford F-150, 2022 Ford F-150, 2023 Lincoln Navigator. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built on or after 1 Oct 2022; 2023 Expedition: built 1 Oct 2022 – 30 Apr 2023 — the build date is on the certification label in the driver’s door jamb.