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Manufacturer communication · Service bulletin

Ford bulletin TSB 25-2182

What it saysThis article supersedes TSB 24-2394 to update the Parts List. NHTSA’s full summary ↓

Ford filed this with NHTSA as a service bulletin dated May 2, 2025, received May 8, 2025. It names 3 model years (2019–2021). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This article supersedes TSB 24-2394 to update the Parts List. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: *Driver seat cushion sagging *Illuminated air bag warning indicator with diagnostic trouble codes (DTCs) B1408, B1405, B1407, B0001, B0010 and/or B1404 stored in the restraints control module (RCM) This may be due to a damaged suspension mat assembly.

Trouble codes it names: B0001 B0010 B1404 B1405 B1407 B1408

Kind Service bulletin Manufacturer date May 2, 2025 Received by NHTSA May 8, 2025 Components — Supersedes TSB 24-2394 (Nov 21, 2024)

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TSB 25-2182Service bulletinMay 2, 202511018201PDF, 738 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Ford files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 147 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford TSB 25-2182 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the TSB 25-2182 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does TSB 25-2182 cover?

The manufacturer filed it against 3 model years: 2021 Ford Transit, 2020 Ford Transit, 2019 Ford Transit. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.