Ford bulletin TSB 25-2157
What it saysSome of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Inbound call cannot be heard Wireless charger icon inaccurate This may be Some of the vehicles listed… NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Apr 18, 2025, received Apr 23, 2025. It names 4 model years across Ford and Lincoln (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Ford · Lincoln.
Get the next Ford bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Inbound call cannot be heard Wireless charger icon inaccurate This may be Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Inbound call cannot be heard Wireless charger icon inaccurate This may be due to the APIM (accessory protocol interface module) software due to the APIM (accessory protocol interface module) software.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 25-2157 | Service bulletin | Apr 18, 2025 | 11017158 | PDF, 186 KB |
What the document itself lists
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 252157A | 2024-2025 Nautilus, 2025 Explorer/Aviator: Perform software update for GWM, TCU and… | 1.9 hrs |
| AP252157 | Actual Time Up To | 2 hrs |
Read by machine from the document NHTSA serves (5 pages), read Sep 29, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themFord 1 model year
Lincoln 3 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Ford bulletins for one of these models
A weekly email, sent only in a week when Ford files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 194 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford and Lincoln, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 25-2157 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 25-2157 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 25-2157 cover?
The manufacturer filed it against 4 model years across 2 brands (Ford and Lincoln): 2025 Ford Explorer, 2025 Lincoln Aviator, 2025 Lincoln Nautilus, 2024 Lincoln Nautilus. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.