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Manufacturer communication · Service bulletin

Ford bulletin TSB 25-2127

What it saysSome of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Intermittent or constant no reverse (R) engagement * Illuminated MIL with DTC P0767:00 stored in the PCM… NHTSA’s full summary ↓

Ford filed this with NHTSA as a service bulletin dated Jun 9, 2025, received Jun 10, 2025, about the power train. It names 4 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Intermittent or constant no reverse (R) engagement * Illuminated MIL with DTC P0767:00 stored in the PCM In addition to the required conditions, the vehicle may also exhibit a harsh reverse engagement, P0766:00, and/or P2703:00. This may be due to an internal mechanical concern with the selectable one-way clutch.

Trouble codes it names: P0766 P0767 P2703 1 of 3 read from the document itself

Kind Service bulletin Manufacturer date Jun 9, 2025 Received by NHTSA Jun 10, 2025 Components Power Train, Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TSB 25-2127Service bulletinJun 9, 202511019416PDF, 269 KB

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
JM5Z-7P030-CSelectable One-Way Clutch—eBay Motors →
JM5Z-7N265-ESmall Clutch Feed Seal—eBay Motors →
JM5Z-7N265-GLarge Clutch Feed Seal—eBay Motors →
JM5Z-7N142-ABack O-Ring Seal—eBay Motors →
JM5Z-7N142-DFront O-Ring Seal—eBay Motors →
JM5Z-1S177-A——
JM5Z-7A248-ETorque Converter Hub Seal—eBay Motors →
JM5Z-7Z490-DUpper Separator Plate Gasket—eBay Motors →
JM5Z-7Z490-BLower Separator Plate Gasket—eBay Motors →
W718843-S439Steering Shaft Bolt—eBay Motors →
W716603-S442Front Cross-member Bolts—eBay Motors →
W500727-S439Rear Lower Left Side Frame Bolt (75mm)—eBay Motors →
W500725-S439Rear Lower Right Side Frame Bolt (65mm)—eBay Motors →
W721130-S439Front Lower Frame Bolt—eBay Motors →
W520203-S440Tie Rod Nut—eBay Motors →
W712503-S440Lower Sway Bar Nut—eBay Motors →
W719924-S439Bronco Sport Ball Joint Bolt—eBay Motors →
W721614-S439Maverick Ball Joint Bolt—eBay Motors →
W520515-S442Ball Joint Nut—eBay Motors →
W500566-S439Roll Restrictor Bolt—eBay Motors →
W713199-S442Rear Frame Bracket Bolt—eBay Motors →
W720388-S439Rear Sub-Frame Bolt—eBay Motors →
W719192-S439Upper Sub-Frame Bolt—eBay Motors →
JM5Z-7H260-AAxle Seal-All Wheel Drive (AWD) Only—eBay Motors →
NZ6Z-3B498-AHalf Shaft Cir-Clip—eBay Motors →
K2GZ-7275-BPTU Repair—eBay Motors →
W719767-S439Intermediate Shaft Bolt—eBay Motors →
K2GZ-7086-ALarge Intermediate Shaft Seal—eBay Motors →
W719766-S439PTU Bolt—eBay Motors →
K2GZ-7H469-DPTU Actuator Seal Kit—eBay Motors →
LX6Z-4B496-ADriveshaft Bolt—eBay Motors →
XY-75W85-QLMotorcraft® SAE 75W-85 Premium Synthetic—eBay Motors →
K2GZ-6758-H——
M1PZ-16038-A——
M1PZ-16039-A——
W717959-S300——
W701350-S900——
W712458-S900——

Labour operations and the time the manufacturer allows

OperationDescriptionTime
252127A2023-2024 Maverick FWD 2.0L: Retrieve DTCs Replace The SOWC And Overhaul The Main…14.2 hrs
252127B2023-2024 Maverick AWD 2.0L: Retrieve DTCs Replace The SOWC And Overhaul The Main…16.3 hrs
252127C—14.2 hrs
252127D2023-2024 Bronco Sport 2.0L: Retrieve DTCs Replace The SOWC And Overhaul The Main…18 hrs
252127E2023-2024 Bronco Sport, Maverick: Additional Time To Check And Correct Toe (Can Be…0.8 hrs
252127F2023-2024 Bronco Sport: Additional Time To Align Parking Aid Camera If Equipped (Can…0.5 hrs
252127G2023-2024 Bronco Sport: Additional Time If Equipped With PTU Cooler (Can Be Claimed…0.2 hrs

Read by machine from the document NHTSA serves (7 pages), read Sep 29, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 784 complaints with NHTSA since 2015. 427 of them name Power Train, Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2023 Ford Bronco Sport, the 12 owners who gave an odometer reading for Electrical System reported it at a median of 25,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

The contact owns a 2023 Ford Bronco Sport. The contact was informed by his wife that when the start button was depressed, there was a loud boom coming from the vehicle. There was an odor of smoke coming into the cabin of the vehicle, but there was no smoke present. There was also a sizzling sound coming from the vehicle.

2023 Ford Bronco Sport · Electrical System · filed with NHTSA Feb 5, 2024

I started the Car and it made loud boom boom sounds like as if I was at a loud concert for about 10 seconds. That stopped but then loud static or electrical sound continued even after car was turned off. Re started and the sound continued. The initial sound shook me and wife. Where wife refuses to get back in.

2023 Ford Maverick · Electrical System · filed with NHTSA Sep 26, 2024

My backup camera one two separate occasions has not operated properly. First time it never showed a vehicle had come up behind me. Didn’t go off with any notice. I backed into a car. Second time a man with a cart walk behind as I was backing out no notice. There is a recall on review camera but not on my vin

2024 Ford Bronco Sport · Electrical System · filed with NHTSA May 30, 2025

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

46 other manufacturer communications filed against these Ford models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Ford list.

NumberKindDatedNHTSA’s summary
TSB 26-2414Service bulletinSep 14, 2026This article supersedes 26-2058 Reason for update: update the TSB title and TSB issue to include new DTCs Some of the vehicles listed in the…
SSM 55088Service bulletinAug 14, 2026Some 2023-2024 Bronco Sport vehicles equipped with a 1.5L may exhibit a lack of air conditioning (A/C) cooling while at a stop and idling in…
TSB 26-2328Service bulletinJul 15, 2026This bulletin supersedes 26-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim qu…
SSM 54939Service bulletinJun 16, 2026Some 2020-2026 Corsair/Escape, 2021-2026 Bronco Sport, and 2022-2026 Maverick vehicles equipped with an 8F35 transmission may exhibit a shud…
TSB 26-2210Service bulletinMay 28, 2026Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Engine misfire condition * Illuminat…
SSM 54797Service bulletinMay 4, 2026Some 2020-2026 Corsair/Escape, 2021-2026 Bronco Sport, and 2022-2026 Maverick vehicles equipped with an 8F35 transmission may exhibit a shud…
TSB 26-2194Service bulletinApr 26, 2026This bulletin supersedes 25-2627. Reason for update: To add a Step to reprogram the all-wheel drive (AWD) module for Bronco Sport vehicles.…
PT-26.10.0Over-the-air updateApr 22, 202625C69 Recall remedy - Updates the Secondary On-Board Diagnostic Module C to provide for release of the Integrated Park Module slider in the…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford TSB 25-2127 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the TSB 25-2127 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does TSB 25-2127 cover?

The manufacturer filed it against 4 model years: 2024 Ford Bronco Sport, 2023 Ford Bronco Sport, 2024 Ford Maverick, 2023 Ford Maverick. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.