Ford bulletin TSB 23-2336
What it saysSome 2023 F-Super Duty vehicles equipped with a 12.3 inch IPC display screen and no HUD may exhibit the IPC bezel misaligned to IPC display screen in lower left corner. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Oct 27, 2023, received Nov 3, 2023, about the equipment. It names 4 model years (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2023 F-Super Duty vehicles equipped with a 12.3 inch IPC display screen and no HUD may exhibit the IPC bezel misaligned to IPC display screen in lower left corner. This may be due to the locating holes in the instrument panel substrate for the IPC bezel. To correct the condition, follow the Service Procedure to drill out the lower left side locator hole.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 23-2336 | Service bulletin | Oct 27, 2023 | 10244799 | PDF, 95 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2023 Ford F-550 SD.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 90 complaints with NHTSA since 2015. 30 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Multiple electrical issues related to dashboard controls, video sensors, head unit. Controls powering down while driving, sensors throwing multiple error messages. All since 1,500 miles. Ford could not figure out what the issue was so they replaced the wiring harness. After 2 months in the shop I got my vehicle back.
2023 Ford F-350 Super Duty · Electrical System · filed with NHTSA Mar 11, 2025 · ODI 11647774
7 Pin Trailer Connector is not transfering power to trailer needs to be repair under warranty vehicle around 17000 miles No rapair was done at Mossy Ford dealer spend 5 days without vehicle Dealership provide me a diagram in order I repleace fuse by myself. no repairs was done problem persist
2023 Ford F-250 Super Duty · Electrical System · filed with NHTSA Jul 6, 2024 · ODI 11599563
The contact owns a 2023 Ford F-450. The contact received notification of NHTSA Campaign Number: 23V506000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available.
2023 Ford F-450 Super Duty · Electrical System · filed with NHTSA Oct 30, 2023 · ODI 11552730
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group23 other manufacturer communications filed against these Ford models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 24L01 | Service bulletin | Jun 24, 2024 | Certain 2023 Model Year Super Duty F450 - F550 Vehicles Equipped with a 6.7L Diesel Engine Certified Clean Idle Label Installation The aff… |
| SSM 52476 | Service bulletin | Apr 24, 2024 | All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory install… |
| 22M03 S1 | Service bulletin | Apr 12, 2024 | Certain 2017-2020 Model Year Continental and Super Duty, 2018-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or… |
| OTAPU0721WINOTUS | Service bulletin | Mar 7, 2024 | Quality Improvements include: - Fix for Window One touch operation |
| SSM 52328 | Service bulletin | Mar 4, 2024 | Some 2021-2024 Bronco/F-150, 2023-2024 Escape/F-Super Duty vehicles equipped with SYNC 4 may experience a concern during accessory protocol… |
| SSM 52271 | Service bulletin | Feb 16, 2024 | Some 2023 F-Super Duty vehicles equipped with a 12 inch center display screen and driver assistance package DBCAY (minor feature code) may e… |
| SSM 52171 | Service bulletin | Jan 10, 2024 | 2024 F-Super Duty pickup vehicles are equipped with an all-new box cleat plate that is not compatible with the removable locking box cleat a… |
| SSM 52147 | Service bulletin | Dec 20, 2023 | Some 2023 F-Super Duty vehicles equipped with a 12 inch center display screen and driver assistance package DBCAY (minor feature code) may e… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 23-2336 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 23-2336 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 23-2336 cover?
The manufacturer filed it against 4 model years: 2023 Ford F-250 Super Duty, 2023 Ford F-350 Super Duty, 2023 Ford F-450 Super Duty, 2023 Ford F-550 SD. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.