Ford bulletin TSB 23-2288
What it saysThis article supersedes TSB 23-2258 to update the Parts List, TSB Issue, and Service Procedure. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Dec 12, 2023, received Jan 4, 2024, about the electrical system. It names 9 model years (2021–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis article supersedes TSB 23-2258 to update the Parts List, TSB Issue, and Service Procedure. Some 2021-2023 E-Series vehicles may exhibit a lack of air flow due to an inoperative heating, ventilation, and air conditioning (HVAC) blower motor. This may be due to a damaged fuse F2 (50A) in the battery junction box (BJB). To correct the condition, replace the BJB, pigtail connector, and replace fuse F2 in the new BJB with the listed service replacement part.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 23-2288 | Service bulletin | Dec 12, 2023 | 10248277 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2021 Ford E-150; 2022 Ford E-150; 2023 Ford E-150; 2021 Ford E-250; 2022 Ford E-250; 2023 Ford E-250.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 81 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group8 other manufacturer communications filed against these Ford models under the same component group (electrical system), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 54976 | Service bulletin | Jul 1, 2026 | Some 2023-2026 F-53 Motorhome Chassis/F-59 Commercial Stripped Chassis and 2024-2026 F-650/F-750/E-Series vehicles equipped with a 6R140 tra… |
| 25N15 S1 | Other | Apr 20, 2026 | Customer Satisfaction Program 25N15 - Supplement #1 Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One… |
| SSM 54601 | Service bulletin | Feb 24, 2026 | Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may no… |
| 25H05 | Other | Nov 19, 2025 | This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. F… |
| SSM 54190 | Other | Sep 1, 2025 | If the vehicle is built with minor feature code "(IEPAA) - LESS CELLPHONE INTERFACE SYSTM", the vehicle is not misbuilt. Do not submit a cla… |
| TSB 25-2322 | Service bulletin | Jul 18, 2025 | This article supersedes TSB 25-2200 to update the parts list to add the new camshaft and tappet service kit and add F-650/F-750. Some of the… |
| SSM 48908 | Service bulletin | Jun 17, 2020 | Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Co… |
| SSM 48619 | Service bulletin | Mar 9, 2020 | SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 23-2288 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 23-2288 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 23-2288 cover?
The manufacturer filed it against 9 model years: 2023 Ford E-Series, 2022 Ford E-Series, 2021 Ford E-Series, 2021 Ford E-150, 2022 Ford E-150, 2023 Ford E-150 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.