Ford bulletin TSB 23-2230
What it saysSome 2019-2020 Transit vehicles may exhibit various SRS diagnostic trouble codes (DTCs) when used as delivery and/or courier vehicle. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Nov 2, 2023, received Nov 21, 2023, about the electrical system. It names 2 model years (2019–2020). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Ford Transit bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2019-2020 Transit vehicles may exhibit various SRS diagnostic trouble codes (DTCs) when used as delivery and/or courier vehicle. This may be due to repeated rear entry of the vehicle by crossing between the front seats or stepping in the center portion of the floor near the restraints control module (RCM). To correct the condition, follow the Service Procedure to install a revised wiring harness pigtail for connection to the RCM.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 23-2230 | Service bulletin | Nov 2, 2023 | 10245353 | PDF, 133 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Ford bulletins for the Transit
A weekly email, sent only in a week when Ford files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 123 complaints with NHTSA since 2015. 21 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Odometer Fraud. The contact purchased a 2019 Ford Transit. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale.
2019 Ford Transit · Electrical System · filed with NHTSA May 30, 2025 · ODI 11663964
Rear camera (back up camera) will stop working. Also, rear (right-side) and side sliding door "door open alert" false indicates, beeps horn while driving but is sporadic
2020 Ford Transit · Electrical System · filed with NHTSA Feb 27, 2023 · ODI 11509288
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group56 other manufacturer communications filed against the Ford Transit under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 26-2431 v2 | Service bulletin | Oct 22, 2026 | This bulletin supersedes 26-2226. Reason for update: update the Service procedure for 2021-2022 F-150 3.5L EcoBoost vehicles with new Ford D… |
| TSB 26-2442 | Service bulletin | Oct 14, 2026 | This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement abov… |
| TCU-26.2.11.4 | Over-the-air update | Sep 16, 2026 | Quality improvements include: -Addresses key off load battery usage caused by the WiFi not powering down properly when the vehicle goes to s… |
| ECG-26.2.11.4 | Over-the-air update | Sep 11, 2026 | Quality improvements include: - Enhanced system performance, disk usage limits and memory monitoring -Enhanced charge data monitoring |
| SSM 55141 | Service bulletin | Sep 1, 2026 | Some 2026-2027 Transit vehicles may exhibit diagnostic trouble code (DTC) B00DF:4A stored in the restraints control module (RCM) when a diag… |
| SSM 55125 | Service bulletin | Aug 25, 2026 | Some 2026 Transit vehicles may exhibit a no audio/sound condition. This may be due to the software in the audio control module (ACM). To det… |
| SSM 55031 | Service bulletin | Jul 23, 2026 | Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as i… |
| ITRM-25.A04 | Over-the-air update | Jun 18, 2026 | "26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function" |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 23-2230 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 23-2230 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 23-2230 cover?
The manufacturer filed it against 2 model years: 2020 Ford Transit, 2019 Ford Transit. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.