Ford over-the-air update SYNC-25.2.1.6.X
What it saysQuality improvements include: -Latest software update for BlueCruise Activation NHTSA’s full summary ↓
Ford filed this with NHTSA as an over-the-air update dated Jul 17, 2025, received Aug 6, 2025, about the forward collision avoidance — 2 documents under this number: SYNC-25.2.1.6.X F-150 BEV, SYNC-25.2.1.6.X F-150. It names 2 model years (2023). An over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationQuality improvements include: -Latest software update for BlueCruise Activation
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SYNC-25.2.1.6.X F-150 BEV | Over-the-air update | Jul 17, 2025 | 11021528 | PDF, 30 KB |
| SYNC-25.2.1.6.X F-150 | Over-the-air update | Jul 12, 2025 | 11021519 | PDF, 30 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 626 complaints with NHTSA since 2015. 30 of them name Forward Collision Avoidance — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I had turned right off in Greensboro onto . It is not a busy road. I was preparing to turn left on , Greensboro and there were no other cars on the road and no parked cars. The instrument panel flashed a box that said something like ‘pre collision alert’. There were no other vehicles around and no pedestrians and it was around lunchtime
2023 Ford F-150 Lightning · Forward Collision Avoidance · filed with NHTSA Feb 26, 2024 · ODI 11574082
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the forward collision avoidance
Source: same model, same component group5 other manufacturer communications filed against these Ford models under the same component group (forward collision avoidance), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 55071 | Service bulletin | Aug 5, 2026 | Some 2025-2026 Aviator/Explorer/Expedition/F-150/Mustang Mach-E/Navigator vehicles may exhibit the hands-free BlueCruise feature intermitten… |
| TSB 26-2206 | Service bulletin | May 1, 2026 | This article updates TSB 23-2146. Reason for update: clarify prior approval requirements Some of the vehicles listed in the Model statement… |
| 25-OTA IPMA-24.204.10.9 F-150LIGHTNING | Over-the-air update | May 1, 2025 | """Quality improvements include: -BlueCruise enhancements -Improved hands-free connectivity""" |
| 25-OTA BC-CS-25.02.02 F-150 | Over-the-air update | May 1, 2025 | "Quality improvements include: -Module configuration settings update to ensure BlueCruise functilonality" |
| 21G01 S4 | Service bulletin | May 15, 2024 | Certain 2021 Model Year F-150 and Mustang Mach-E Vehicles with Ford Co-Pilot360™ Active 2.0 Prep Package (Includes Ford BlueCruise Prep Kit)… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SYNC-25.2.1.6.X a recall?
No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SYNC-25.2.1.6.X repair free?
A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does SYNC-25.2.1.6.X cover?
The manufacturer filed it against 2 model years: 2023 Ford F-150, 2023 Ford F-150 Lightning. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.