Ford bulletin SSM 54824
What it saysSome 2023-2026 F-150 Raptor R vehicles may experience an intermittent extended crank condition when starting the vehicle with no powertrain related diagnostics trouble codes (DTC) stored in the powertrain control module… NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated May 15, 2026, received May 19, 2026, about the power train. It names 4 model years (2023–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2023-2026 F-150 Raptor R vehicles may experience an intermittent extended crank condition when starting the vehicle with no powertrain related diagnostics trouble codes (DTC) stored in the powertrain control module (PCM). This condition will not prevent the vehicle from starting. This may be due to the software in the PCM. This condition does not affect vehicle durability, and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected by the end of Q3 2026. Replacement or reprogramming of the PCM will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. <br /><br /> If a vehicle exhibits this concern, click on the "Submit Global Concern Report (GCR)" link at the upper right of the PTS Vehicle ID screen (vehicle identification number ÝVIN¨ required) and fill out the form. Do not use the "Report A Problem"
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 54824 | Service bulletin | May 15, 2026 | 11032757 | PDF, 69 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 894 complaints with NHTSA since 2015. 296 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2023 Ford F-150, the 42 owners who gave an odometer reading for Power Train reported it at a median of 30,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
EIWE (Electronic Integrated Wheel End) failure or malfunction. Ford has multiple Field Service Engineers aware of the issue with no fix found. Multiple vehicles not only at one dealership but across the country have confirmed issues. Ford Customer Relations is aware and has an open case with me and many other owners.
2023 Ford F-150 · Power Train · filed with NHTSA Dec 9, 2023 · ODI 11559262
A Powertrain Malfunction/Reduced Power light showed up on my 2024 Ford F150 4x4 (9700 miles) and again and several other times including today. I immediately took it to Ford of Columbia in Columbia TN, and the diagnoses that there was an issue with the Gear Shift Lever Module (Part #RL3Z7210AD) and it was ordered.
2024 Ford F-150 · Power Train · filed with NHTSA Sep 22, 2025 · ODI 11689055
9/28/2026 - Driving at approximately 35 mph and the truck jerked hard forward while moving. Weather was sunny and clear and dry. 10/1/2026 - Driving at approximately 45 mph and the truck jerked hard forward while moving. Weather was sunny and clear and dry. 10/13/2026 - I put the shifter in R and backed up.
2026 Ford F-150 · Power Train · filed with NHTSA Oct 31, 2026 · ODI 11774853
In depth: 2024 Ford F-150 transmission and drivetrain problems → · 2023 Ford F-150 transmission and drivetrain problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group124 other manufacturer communications filed against the Ford F-150 under the same component group (power train), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB 26-2436 | Service bulletin | Oct 30, 2026 | Some of the vehicles listed in the Model statement above may have diagnostic trouble code (DTC) P05B0 stored in the powertrain control modul… |
| TSB 26-2448 | Service bulletin | Oct 27, 2026 | This bulletin supersedes 25-2236. Reason for update: To consolidate prior articles and revise the Service Procedure to add an AAD blade limi… |
| TSB 26-2408 v2 | Service bulletin | Oct 22, 2026 | This bulletin supersedes 26-2309. Reason for update: update the Model section to remove Aviator 10R80, update theParts list to add 3.3L to W… |
| TSB 26-2431 | Service bulletin | Oct 21, 2026 | This bulletin supersedes 26-2226. Reason For Update: update the Service Procedure for 2021-2022 F-150 3.5L EcoBoost vehicles with the new Fo… |
| TSB 26-2408 | Service bulletin | Sep 22, 2026 | This bulletin supersedes 26-2309. Reason For Update: update the Model section to remove Aviator 10R80, update the Parts list to add 3.3L to… |
| 26E03 | Emissions | Sep 17, 2026 | Certain 2026 Model Year F-150 Raptor Vehicles With 3.5L Engines Powertrain Control Module (PCM) Software Update |
| TSB 26-2395 | Service bulletin | Aug 26, 2026 | This article supersedes 26-2287. Reason for update: update the labor operation numbers to add MT to operations C, F, G, H, J, K, L and M, an… |
| TSB 26-2360 | Service bulletin | Aug 5, 2026 | Some of the vehicles listed in the Model Statement above may exhibit an intermittent extended crank with no relevant diagnostic trouble code… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 54824 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 54824 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 54824 cover?
The manufacturer filed it against 4 model years: 2026 Ford F-150, 2025 Ford F-150, 2024 Ford F-150, 2023 Ford F-150. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.