Ford bulletin SSM 52364
What it says2021-2023 Bronco vehicles built on or before 9-Jul-2023 may have new version software in their driver door module (DDM) and passenger door module (PDM) that contains noticeable enhancements to the window short drop… NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Mar 14, 2024, received Apr 4, 2024, about the electrical system. It names 4 model years (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
2021-2023 Bronco vehicles built on or before 9-Jul-2023 may have new version software in their driver door module (DDM) and passenger door module (PDM) that contains noticeable enhancements to the window short drop operation. This software level can be identified in the DDM and PDM as Software Part Number MU5T-14C064-CR or later. This software was released via a software update delivered over-the-air (OTA) starting in September 2023 if the vehicle's connectivity was enabled in the vehicle settings. Vehicles with this new software will exhibit a short drop event to all door windows anytime the vehicle is unlocked using the remote keyless entry (RKE), accessory keyless entry keypad, or the interior door unlock switch. The short drop function will return to the UP position when a lock input is received from these same inputs. For vehicles equipped with passive entry, a short drop event will not activate when a door is unlocked by placing a hand on an exterior door handle. 2023-2024 Bronco vehicles built on and after 10-Jul-2023 received this software from the factory.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 52364 | Service bulletin | Mar 14, 2024 | 10252628 | PDF, 142 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 932 complaints with NHTSA since 2015. 88 of them name Electrical System, Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2024 Ford Bronco. The contact stated that while driving and coming to a stop, the Engine Auto Start-Stop system failed to engage, and the engine revved significantly, causing the vehicle to move forward unintendedly.
2024 Ford Bronco · Electrical System · filed with NHTSA Sep 30, 2025 · ODI 11690543
Bronco base had no option for tow package but for $195 option 66C is a factory install auxiliary switches. Switch 1 is wired to 30 amps or 360 watts @12 v. This option has 2 parts. The second parts are not attached.
2022 Ford Bronco · Electrical System · filed with NHTSA Aug 23, 2022 · ODI 11480772
water is leaking from the passenger side roof through the passenger side door airbag when it rains. The passenger side top door airbag is constantly getting wet from this leak as water passes through
2021 Ford Bronco · Structure · filed with NHTSA Dec 29, 2021 · ODI 11445408
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group75 other manufacturer communications filed against the Ford Bronco under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB 26-2442 | Service bulletin | Oct 14, 2026 | This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement abov… |
| SSM 55240 | Service bulletin | Oct 12, 2026 | Some 2021-2024 Bronco vehicles may exhibit an illuminated red brake warning indicator with diagnostic trouble code (DTC) C0049:01 stored in… |
| TSB 26-2380 | Service bulletin | Sep 24, 2026 | This article supersedes TSB 25-2575 to update the Parts list to add the applicable body wiring harnesses and underbody shield bolts. Some ve… |
| TCU-26.2.12.2.2 | Over-the-air update | Sep 16, 2026 | Quality improvements include: -Addresses a bug that may cause updates to fail |
| ECG-26.2.12.3 | Over-the-air update | Sep 16, 2026 | Quality improvements include: -ePrivacy enhancements |
| PCM-26.10.3 | Over-the-air update | Sep 10, 2026 | 25S75 Recall remedy -Powertrain Control Module update to introduce logic to prevent low pressure fuel pump binding and maintain fuel flow to… |
| PCM-26.11.5 | Over-the-air update | Sep 4, 2026 | 25S75 Recall remedy -Powertrain Control Module update to introduce logic to prevent low pressure fuel pump binding and maintain fuel flow to… |
| SSM 55118 | Service bulletin | Aug 25, 2026 | Some of the following vehicles: * 2023-2025 F-Super Duty built on or before 02-Feb-2025 * 2024-2026 Ranger/Bronco/Mustang * 2024-2025 F-15… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 52364 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 52364 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 52364 cover?
The manufacturer filed it against 4 model years: 2024 Ford Bronco, 2023 Ford Bronco, 2022 Ford Bronco, 2021 Ford Bronco. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2021-2023 Bronco: built on or before 9 Jul 2023; 2023-2024 Bronco: built after 10 Jul 2023 — the build date is on the certification label in the driver’s door jamb.