Ford bulletin SSM 52317
What it says2023 F-Super Duty, 2023-2024 Expedition, 2024 Nautilus/F-150 vehicles will exhibit no light emitting diode (LED) confirmation from the key fob indicating that the vehicle has remote started (or not remote started). NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Mar 1, 2024, received Mar 20, 2024, about the electrical system. It names 10 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communication2023 F-Super Duty, 2023-2024 Expedition, 2024 Nautilus/F-150 vehicles will exhibit no light emitting diode (LED) confirmation from the key fob indicating that the vehicle has remote started (or not remote started). Factory key fobs with remote start no longer contain a LED feedback indicator. Do not replace the key fob for this condition. This is a normal operating characteristic and no service action is necessary.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 52317 | Service bulletin | Mar 1, 2024 | 10251937 | PDF, 67 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2023 Ford F-550 SD; 2023 Ford F-600 SD; 2023 Ford F-650 SD; 2023 Ford F-750 SD.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 466 complaints with NHTSA since 2015. 121 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The issue involves the purchase of a 2024 Ford Expedition Max, VIN , which purchased on from Legacy Ford in Corbin, KY. Since purchasing this vehicle, I have encountered the following persistent issues that substantially impair the use, value, or safety of the vehicle: The vehicle was sold to me seemingly infested with rodents, which ate…
2024 Ford Expedition · Electrical System · filed with NHTSA Mar 7, 2025 · ODI 11646958
Hurricane Helene inundated our parking lot on September 27 with approximately 3-4 feet of storm surge. Many vehicles (20-25) were trapped and flooded. This vehicle caught fire and was totally consumed over the course of a 5-6 hour burn. Although all vehicles in our lot were flooded, this was the only vehicle to catch fire.
2023 Ford Expedition · Electrical System · filed with NHTSA Oct 23, 2024 · ODI 11621500
Multiple electrical issues related to dashboard controls, video sensors, head unit. Controls powering down while driving, sensors throwing multiple error messages. All since 1,500 miles. Ford could not figure out what the issue was so they replaced the wiring harness. After 2 months in the shop I got my vehicle back.
2023 Ford F-350 Super Duty · Electrical System · filed with NHTSA Mar 11, 2025 · ODI 11647774
In depth: 2024 Ford F-150 electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group295 other manufacturer communications filed against these Ford models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 55262 | Service bulletin | Oct 22, 2026 | Some 2027 Expedition/Navigator vehicles equipped with power running boards built on or before 13-Sep-2026 may exhibit an intermittent condit… |
| 26-2431 v2 | Service bulletin | Oct 22, 2026 | This bulletin supersedes 26-2226. Reason for update: update the Service procedure for 2021-2022 F-150 3.5L EcoBoost vehicles with new Ford D… |
| TSB 26-2439 | Service bulletin | Oct 21, 2026 | Some of the vehicles listed in the Model statement above may exhibit the HVAC (heating, ventilation, and air conditioning) and radio system… |
| SSM 55258 | Service bulletin | Oct 19, 2026 | Some 2025-2027 Expedition/Navigator vehicles may exhibit an intermittent electronic static/buzzing/screeching/humming noise from the front a… |
| SSM 55255 | Service bulletin | Oct 15, 2026 | Some 2024-2026 F-Super Duty vehicles equipped with a 360-degree camera may exhibit a distorted or corrupted 360-degree camera image in the c… |
| TSB 26-2442 | Service bulletin | Oct 14, 2026 | This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement abov… |
| SSM 55239 | Service bulletin | Oct 12, 2026 | Some 2023-2026 F-Super Duty vehicles equipped with a trailer brake control module and built on or before 08-May-2026 may exhibit a "Trailer… |
| SSM 55220 | Service bulletin | Oct 6, 2026 | Some 2024-2026 Nautilus and 2025-2026 Explorer/Aviator/Expedition/Navigator vehicles may experience Android Auto connection or general Bluet… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 52317 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 52317 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 52317 cover?
The manufacturer filed it against 10 model years: 2024 Ford Expedition, 2023 Ford Expedition, 2024 Ford F-150, 2023 Ford F-250 Super Duty, 2023 Ford F-350 Super Duty, 2023 Ford F-450 Super Duty and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.