Ford bulletin SSM 52287
What it saysSome 2021-2022 Edge vehicles may exhibit an inoperative Sirius satellite radio with audio control module (ACM) DTC B1A89:13. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Feb 26, 2024, received Mar 5, 2024, about the equipment. It names 2 model years (2021–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2021-2022 Edge vehicles may exhibit an inoperative Sirius satellite radio with audio control module (ACM) DTC B1A89:13. This may be due to the accessory protocol interface module (APIM) configuration. To correct the concern, download and run the APIM Programmable Module Installation (PMI) application. When the application asks Is The Original Module Installed, select NO. Once the programming completes, clear the DTCs. For claiming, use causal part 14G670 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Trouble codes it names: B1A89
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 52287 | Service bulletin | Feb 26, 2024 | 10250839 | PDF, 56 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 249 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group4 other manufacturer communications filed against the Ford Edge under the same component group (equipment), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 52476 | Service bulletin | Apr 24, 2024 | All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory install… |
| TSB 23-2307 | Service bulletin | Oct 5, 2023 | Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Ex… |
| SSM 51778 | Service bulletin | Jul 7, 2023 | Some 2020-2021 Escape built on/before 23-Nov-2021, 2021 F-150 built on/before 08-Oct-2021, 2021 Mustang Mach-E built on/before 29-Mar-2021… |
| SAN-Vol1 I1 | Service bulletin | Jun 8, 2023 | The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, G… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 52287 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 52287 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 52287 cover?
The manufacturer filed it against 2 model years: 2022 Ford Edge, 2021 Ford Edge. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.