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Manufacturer communication · Service bulletin

Ford bulletin SSM 52240

What it saysSome 2023 F-150 Lightning vehicles built on or after 31-Jul-2023 may exhibit DTC P2DA6 stored in the secondary on board diagnostic module C (SOBDMC). NHTSA’s full summary ↓

Ford filed this with NHTSA as a service bulletin dated Feb 7, 2024, received Feb 14, 2024, about the visibility/wiper. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
2023 F-150 Lightning on or after 31 Jul 2023 “Built on or after 31-Jul-2023”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

Some 2023 F-150 Lightning vehicles built on or after 31-Jul-2023 may exhibit DTC P2DA6 stored in the secondary on board diagnostic module C (SOBDMC). If there are no observable symptoms associated with this DTC, this condition does not affect vehicle operation or durability and no additional diagnosis or service is required for this condition. If there is a lack of heat in the vehicle cabin and this DTC is present, refer to the Workshop Manual (WSM), Section 412-00 Climate Control System - General Information, Diagnosis and Testing for diagnosis.

Trouble codes it names: P2DA6

Kind Service bulletin Manufacturer date Feb 7, 2024 Received by NHTSA Feb 14, 2024 Components Visibility/Wiper

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SSM 52240Service bulletinFeb 7, 202410250302PDF, 55 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 513 complaints with NHTSA since 2015. 29 of them name Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Issue #1: Rain Sensing Wiper function is completely inoperable. Wipers must be operated manually. Issue #2: Blinker stalk becomes stuck in off and on positions. This malfunction has put myself and others at risk because the vehicle, at times, is unable to inform others on the road of the appropriate vehicle lane change.

2023 Ford F-150 · Visibility/Wiper · filed with NHTSA Dec 8, 2023 · ODI 11559185

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the visibility/wiper

Source: same model, same component group

15 other manufacturer communications filed against the Ford F-150 under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Ford list.

NumberKindDatedNHTSA’s summary
TSB 26-2316Service bulletinJul 10, 2026Some of the vehicles listed in the Model statement above equipped with 360-degree camera may exhibit a distorted or corrupted 360-degree cam…
SSM 54665Service bulletinMar 16, 2026Some 2026 F-150/Bronco/Ranger/Mustang Mach-E vehicles may exhibit a blank center display screen after deactivating transport mode. To correc…
SSM 54648Service bulletinMar 11, 2026Some 2024-2026 F-150/F-Super Duty vehicles may exhibit an inoperative front passenger window when operated from the driver master window con…
SSM 54585Service bulletinFeb 16, 2026Some 2021-2026 F-150 and 2024-2026 F-Super Duty vehicles equipped with one-touch up/down front windows may exhibit a window not responding t…
SSM 54507Service bulletinJan 19, 2026Some of the vehicles listed in the Model statement above equipped with one-touch up/down front windows may exhibit a window not responding t…
TSB 25-2478Service bulletinOct 9, 2025Some of the vehicles listed in the Model statement above may exhibit a wind noise and/or whistle coming from the exterior mirror. This may b…
SSM 54270Service bulletinOct 4, 2025Some 2024-2025 F-150/F-Super Duty vehicles may exhibit an inoperative front passenger window when operated from the driver master window con…
SSM 54223Service bulletinSep 16, 2025Some 2024-2025 F-150/F-Super Duty vehicles may exhibit an inoperative front passenger window when operated from the driver master window con…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford SSM 52240 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SSM 52240 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SSM 52240 cover?

The manufacturer filed it against 1 model year: 2023 Ford F-150. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2023 F-150 Lightning: built on or after 31 Jul 2023 — the build date is on the certification label in the driver’s door jamb.