Ford bulletin SSM 52215
What it saysSome 2022 F-150 Lightning vehicles equipped with a 15 inch center display screen (minor feature code HJGAY) may exhibit a 360 degree camera view that is smaller than the vehicle's center display screen. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Jan 29, 2024, received Feb 6, 2024, about the back over prevention. It names 1 model year (2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2022 F-150 Lightning vehicles equipped with a 15 inch center display screen (minor feature code HJGAY) may exhibit a 360 degree camera view that is smaller than the vehicle's center display screen. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). This may be due to a recent update to the image processing module A (IPMA). To correct this condition, run the APIM - 360 camera view display configuration application using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 14G647 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 52215 | Service bulletin | Jan 29, 2024 | 10249775 | PDF, 57 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 806 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the back over prevention
Source: same model, same component group20 other manufacturer communications filed against the Ford F-150 under the same component group (back over prevention), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 25N17 | Other | Mar 25, 2026 | Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Req… |
| SSM 52312 | Service bulletin | Mar 1, 2024 | Some 2024 F-150 vehicles may exhibit a pop up message stating the Owner's Manual is not available while the vehicle is in motion. A prelimin… |
| OTAPU0102SVDFXF | Service bulletin | Feb 15, 2024 | Software Update 24-PU0102-SVD-FX for 2023 MY F-150 vehicles is now available. Quality improvements include: - Ford Blue Cruise Map expirat… |
| OTAPU1009-SS-NS | Service bulletin | Feb 6, 2024 | Software Update PU1009-SS-NS for 2021-2023 MY F-150 vehicles is now available. Quality Improvements include: - Robustness action in opera… |
| TSB 23-2416 | Service bulletin | Dec 13, 2023 | Some 2021 F-150 vehicles not equipped with a 360 camera system… |
| OTA SU7 P1 F150 | Service bulletin | Dec 13, 2023 | Software Update SU7 P1 for 2021- 2023 MY F150 vehicles is now available. Quality improvements include: -21 MY Increases availability of B… |
| SSM 52134 | Service bulletin | Dec 12, 2023 | Various 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safe… |
| 23B81 | Service bulletin | Dec 12, 2023 | Certain 2022 Model Year F150 BEV Vehicles PaaK not Functional |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 52215 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 52215 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 52215 cover?
The manufacturer filed it against 1 model year: 2022 Ford F-150. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.