Ford bulletin SSM 51724
What it saysSome 2021-2023 Bronco Sport vehicles equipped with a 1.5L engine may exhibit: insufficient cooling from the air conditioning (A/C), under hood popping/knocking/hissing noises and/or under hood smoke, coolant stains… NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Jun 16, 2023, received Jun 28, 2023, about the equipment. It names 3 model years (2021–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as NHTSA’s summary states it — build dates and equipment as the manufacturer filed them. The dealer checks the VIN and the build date on the door jamb; a vehicle outside the window is not covered by this bulletin.
Some 2021-2023 Bronco Sport vehicles equipped with a 1.5L engine may exhibit: insufficient cooling from the air conditioning (A/C), under hood popping/knocking/hissing noises and/or under hood smoke, coolant stains and/or spills on to the A/C compressor and clutch assembly. The compressor clutch might fail after operating the A/C system if the exterior of the compressor gets wet. Perform pin point test J, refer to the Workshop Manual, Section 412-00 Climate Control System > General Information > Diagnosis and Testing. If a compressor clutch failure is identified, replace the compressor clutch only. Do not replace the A/C compressor if no performance issues are identified. Document the PPT J results in the warranty claim. For claiming, use causal part 19V649 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 51724 | Service bulletin | Jun 16, 2023 | 10237976 | PDF, 28 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 1,246 complaints with NHTSA since 2015. 13 of them name Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I was driving on the highway, when I got a small crack in the windshield on the passenger side. When I was able to stop and inspect the vehicle, there a crack about an inch long. A few hours later after I returned home, I went to retrieve something from the car and noticed the crack had spread to about 6 inches long.
2022 Ford Bronco Sport · Visibility/Wiper · filed with NHTSA Dec 12, 2022 · ODI 11497167
When I was driving at about 40mph another car cut me off and launched a pebble to my windshield. When I got home I saw a tiny chip in the windshield at mid-height in line with the front seat passenger's sight line. Over the next month or so a crack developed spontaneously and spread across the whole windshield.
2023 Ford Bronco Sport · Visibility/Wiper · filed with NHTSA Apr 13, 2024 · ODI 11582750
The windshield developed a crack down the center of the windshield starting at the top of the glass. There is no apparent indication that crack is due to an object hitting it
2021 Ford Bronco Sport · Visibility/Wiper · filed with NHTSA Dec 19, 2021 · ODI 11444330
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group11 other manufacturer communications filed against the Ford Bronco Sport under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 52476 | Service bulletin | Apr 24, 2024 | All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory install… |
| 22N15 | Service bulletin | Apr 1, 2024 | Customer Satisfaction Program 22N15 Certain 2020-2023 Model Year Bronco Sport, Escape, Corsair, E-Series, F-650/F-750, F-53 Motorhome Chas… |
| 23L05 | Service bulletin | Mar 5, 2024 | Special Field Action 23L05 Certain 2022 - 2023 Model Year Bronco Sport, and Certain 2023 Model Year Maverick Vehicles Mobile Hot Spot Credi… |
| TSB 23-2308 | Service bulletin | Oct 10, 2023 | Some 2020-2023 Escape and 2021-2023 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather… |
| TSB 23-2307 | Service bulletin | Oct 5, 2023 | Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Ex… |
| SSM 51948 | Service bulletin | Sep 28, 2023 | Some 2023 Escape, Corsair, Bronco Sport and Maverick vehicles built on 01-May-2023 and through 22-Sep-2023 may exhibit a squeal and/or grind… |
| 23G01 | Service bulletin | Aug 31, 2023 | Application Performance Upgrade 23G01 - Certain 2023 Model Year Bronco Sport VehiclesMissing Floor Mats |
| SSM 51874 | Service bulletin | Aug 21, 2023 | Some 2021-2023 Bronco Sport and 2020-2023 Escape vehicles may exhibit a rattle or flapping noise coming from the rear air extractors while d… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 51724 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 51724 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 51724 cover?
The manufacturer filed it against 3 model years: 2023 Ford Bronco Sport, 2022 Ford Bronco Sport, 2021 Ford Bronco Sport. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.