Ford bulletin SSM 51948
What it saysSome 2023 Escape, Corsair, Bronco Sport and Maverick vehicles built on 01-May-2023 and through 22-Sep-2023 may exhibit a squeal and/or grinding noise and/or vibration from the front brakes while braking. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Sep 28, 2023, received Oct 6, 2023, about the equipment. It names 4 model years across Ford and Lincoln (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Ford · Lincoln.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2023 Escape, Corsair, Bronco Sport and Maverick vehicles built on 01-May-2023 and through 22-Sep-2023 may exhibit a squeal and/or grinding noise and/or vibration from the front brakes while braking. This may be due to excessive wheel hub lateral runout. To correct this condition, remove the front brake disc(s) of the affected wheel(s). Refer to the Workshop Manual (WSM), Section, 206-03. Clean the raised ring-like surface of the front wheel hub near the wheel studs. Using a dial indicator, slowly rotate the wheel hub and measure the runout on the ring-like surface. If the total runout exceeds 0.001 inch (0.03mm), replace the wheel hub. Refer to the WSM, Section 204-01. Document the measured run out in the warranty claim. For claiming use the causal part number 1104 and applicable labor operations in Section 01 of the Service Labor Time Standards (SLTS)
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 51948 | Service bulletin | Sep 28, 2023 | 10243653 | PDF, 60 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themFord 3 model years
Lincoln 1 model year
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 657 complaints with NHTSA since 2015. 32 of them name Service Brakes — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2023 Ford Maverick. The contact stated while driving at slow speeds, the brake pedal was depressed, but the vehicle failed to stop immediately. The contact firmly depressed the brake pedal and was able to stop the vehicle. The vehicle was taken to the dealer; however, the vehicle was not yet diagnosed or repaired.
2023 Ford Maverick · Service Brakes · filed with NHTSA Feb 1, 2024
The contact owns a 2023 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 23V021000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact then received a second notice that parts were available.
2023 Ford Bronco Sport · Service Brakes · filed with NHTSA Jul 6, 2023
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group35 other manufacturer communications filed against these Ford models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 52476 | Service bulletin | Apr 24, 2024 | All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory install… |
| 22N15 | Service bulletin | Apr 1, 2024 | Customer Satisfaction Program 22N15 Certain 2020-2023 Model Year Bronco Sport, Escape, Corsair, E-Series, F-650/F-750, F-53 Motorhome Chas… |
| 23L05 | Service bulletin | Mar 5, 2024 | Special Field Action 23L05 Certain 2022 - 2023 Model Year Bronco Sport, and Certain 2023 Model Year Maverick Vehicles Mobile Hot Spot Credi… |
| SSM 52327 | Service bulletin | Mar 4, 2024 | Some 2020-2022 Corsair vehicles equipped with a head-up display (HUD) may exhibit a blank HUD screen condition after programming the module.… |
| SSM 52328 | Service bulletin | Mar 4, 2024 | Some 2021-2024 Bronco/F-150, 2023-2024 Escape/F-Super Duty vehicles equipped with SYNC 4 may experience a concern during accessory protocol… |
| SSM 52269 | Service bulletin | Feb 16, 2024 | 2022-2024 Explorer/Aviator vehicles built on or after 28-May-2022, 2022-2024 Expedition/Navigator vehicles built on or after 08-Jun-2022, 20… |
| SSM 52261 | Service bulletin | Feb 14, 2024 | Some 2023 Escape vehicles with hybrid powertrain built on or before 27-Oct-2023 and 2023 Corsair vehicles with hybrid powertrain built on or… |
| SSM 52246 | Service bulletin | Feb 12, 2024 | Some 2023 Escape vehicles may exhibit a Front Camera Fault and/or Pre-Collision Assist Fault message displayed in the instrumental panel clu… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford and Lincoln, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 51948 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 51948 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 51948 cover?
The manufacturer filed it against 4 model years across 2 brands (Ford and Lincoln): 2023 Ford Bronco Sport, 2023 Ford Escape, 2023 Ford Maverick, 2023 Lincoln Corsair. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.