Ford bulletin OTAPU1009-SS-NS
What it saysSoftware Update PU1009-SS-NS for 2021-2023 MY F-150 vehicles is now available. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Feb 6, 2024, received Mar 7, 2024, about the back over prevention. It names 3 model years (2021–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSoftware Update PU1009-SS-NS for 2021-2023 MY F-150 vehicles is now available. Quality Improvements include: - Robustness action in operation of vehicle to detect low-state-of-charge battery and prevent engine stall, as well as provide improved warning to customers when low-state-of-charge conditions exist. - Eliminates potential Emergency Parking Brake activation when wire harness experiences a short. - Robustness action to prevent potential line pressure drift DTC from setting. -Eliminate potential ABS Yaw Rate Calibration issue. -Robustness action to alleviate the Nuisance SSN (Stop Safely Now) message from setting and vehicle should operate as expected in the next Key Start event. -Eliminates potential Emergency Parking Brake activation when wire harness experience a short.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| OTAPU1009-SS-NS | Service bulletin | Feb 6, 2024 | 10251477 | PDF, 337 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 2,586 complaints with NHTSA since 2015. 489 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2021 Ford F-150, the 32 owners who gave an odometer reading for Electrical System reported it at a median of 30,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
1. The back up brake assistant is not working. This has been defective since August 2022. It caused me to have an accident running into a post, filing an insurance claim for repairs. I have taken it to 2 different Ford dealers for service and to get the back up brake fixed. No resolve from FORD. 2.
2022 Ford F-150 · Electrical System · filed with NHTSA Nov 16, 2022
The F150 7pin flat The brake pin does not operate properly, fails to get signal from brake pedal. While pulling 6000lb trailer the trailer brakes failed to operate. I currently have a dealer app. On Feb 23 for a safety recall on this truck. They told me they would look at 7 pin at that time
2021 Ford F-150 · Electrical System · filed with NHTSA Feb 19, 2022
Sporadically the vehicle will not start. 200 miles on the 2023 powerboost and this has happened 3 times. Vehicle says pull over safely now and will not allow me to put into gear. picture of battery on dash. Vehicle always sitting in heated insulated garage. Waited a day and then it starts.
2023 Ford F-150 · Electrical System · filed with NHTSA Dec 21, 2023
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the back over prevention
Source: same model, same component group20 other manufacturer communications filed against the Ford F-150 under the same component group (back over prevention), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 25N17 | Other | Mar 25, 2026 | Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Req… |
| SSM 52312 | Service bulletin | Mar 1, 2024 | Some 2024 F-150 vehicles may exhibit a pop up message stating the Owner's Manual is not available while the vehicle is in motion. A prelimin… |
| OTAPU0102SVDFXF | Service bulletin | Feb 15, 2024 | Software Update 24-PU0102-SVD-FX for 2023 MY F-150 vehicles is now available. Quality improvements include: - Ford Blue Cruise Map expirat… |
| SSM 52215 | Service bulletin | Jan 29, 2024 | Some 2022 F-150 Lightning vehicles equipped with a 15 inch center display screen (minor feature code HJGAY) may exhibit a 360 degree camera… |
| TSB 23-2416 | Service bulletin | Dec 13, 2023 | Some 2021 F-150 vehicles not equipped with a 360 camera system… |
| OTA SU7 P1 F150 | Service bulletin | Dec 13, 2023 | Software Update SU7 P1 for 2021- 2023 MY F150 vehicles is now available. Quality improvements include: -21 MY Increases availability of B… |
| SSM 52134 | Service bulletin | Dec 12, 2023 | Various 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safe… |
| 23B81 | Service bulletin | Dec 12, 2023 | Certain 2022 Model Year F150 BEV Vehicles PaaK not Functional |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford OTAPU1009-SS-NS a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the OTAPU1009-SS-NS repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does OTAPU1009-SS-NS cover?
The manufacturer filed it against 3 model years: 2023 Ford F-150, 2022 Ford F-150, 2021 Ford F-150. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.