Ford bulletin OTAPU0907RAD ON
What it saysSoftware Update 23-PU0907-RAD-ON for 2023 MACH E vehicles is now available. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Nov 27, 2023, received Dec 7, 2023, about the equipment. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSoftware Update 23-PU0907-RAD-ON for 2023 MACH E vehicles is now available. Quality Improvements include: - The customer will no longer lose their radio presets when the vehicle receives OTA updates. - Turns on AM Radio access
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| OTAPU0907RAD ON | Service bulletin | Nov 27, 2023 | 10246352 | PDF, 123 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 123 complaints with NHTSA since 2015. 52 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2023 Ford Mustang Mach-E. The contact stated while driving approximately 35 MPH, a MIL warning illuminated, with the message “Immediate Loss of Power” displayed. The contact stated that the vehicle shut off and the battery was drained. The contact stated that the vehicle stopped and independently shifted to park(P).
2023 Ford Mustang Mach-E · Electrical System · filed with NHTSA Dec 5, 2023
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group15 other manufacturer communications filed against the Ford Mustang Mach-E under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB 24-2034 | Service bulletin | Mar 20, 2024 | 2021-2023 Mach-E vehicles may exhibit the drive mode default to normal mode while driving and <Drive Mode Not Available> message displays in… |
| SSM 52280 | Service bulletin | Feb 21, 2024 | Some 2021-2024 Mustang Mach-E, 2022-2024 E-Transit/F-150 Lightning vehicles may have diagnostic trouble code (DTC) P1A3C stored in the off-b… |
| TSB 23-2389 | Service bulletin | Dec 4, 2023 | Some 2021-2022 Mach-E vehicles may experience an exterior charge status indicator not illuminating the blue charging segments after an over… |
| TSB 23-2388 | Service bulletin | Dec 4, 2023 | Some 2021-2023 Mach-E vehicles built on or before 29-May-2023 may experience an alarm activation even after the motion sensor function has b… |
| TSB 23-2360 | Service bulletin | Nov 17, 2023 | This article supersedes TSB 21-2307 to update the Service Procedure. Some 2021-2023 Mustang Mach-E vehicles built on or before 29-Sep-2023 m… |
| 23B28 Re-engage | Service bulletin | Nov 1, 2023 | Recall re-engagement email to customers who have not completed their recall. The message will provide a link to the Ford VIN recall look up… |
| 22P31 Re-engage | Service bulletin | Nov 1, 2023 | Recall re-engagement email to customers who have not completed their recall. The message will provide a link to the Ford VIN recall look up… |
| 22B48 Re-engage | Service bulletin | Nov 1, 2023 | Recall re-engagement email to customers who have not completed their recall. The message will provide a link to the Ford VIN recall look up… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford OTAPU0907RAD ON a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the OTAPU0907RAD ON repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does OTAPU0907RAD ON cover?
The manufacturer filed it against 1 model year: 2023 Ford Mustang Mach-E. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.