Ford bulletin 25L04
What it saysThe affected vehicles were built without the XL Driver Assist Package and the window stickers incorrectly indicated that the vehicles were equipped with the XL Driver Assist Package. NHTSA’s full summary ↓
Ford filed this with NHTSA as a manufacturer communication dated Nov 7, 2025, received Dec 3, 2025, about the forward collision avoidance. It names 8 model years (2024–2025). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThe affected vehicles were built without the XL Driver Assist Package and the window stickers incorrectly indicated that the vehicles were equipped with the XL Driver Assist Package.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 25L04 | Other | Nov 7, 2025 | 11026009 | PDF, 146 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2024 Ford F-550 SD; 2025 Ford F-550 SD.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 127 complaints with NHTSA since 2015. 55 of them name Electrical System, Forward Collision Avoidance — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
When putting truck in reverse the rear cameras pop on the 12 inch screen, as I was backing up the screen flashed couple times and froze. Not knowing with no beeping, no real time video or even the collision control braking did not work causing me to back into a concrete light post causing damage to the rear bumper and side panel.
2025 Ford F-350 Super Duty · Forward Collision Avoidance · filed with NHTSA Apr 6, 2026 · ODI 11729550
While driving systems start to fualt, pre-collision not available, pre-collition fault, cruise control stops working, hill descent control fault, hill start assist warning. Started happening soon after purchase and happens ramdomly while driving almost every time. Resets after vihicle is turned off and back on.
2024 Ford F-450 Super Duty · Forward Collision Avoidance · filed with NHTSA Aug 26, 2025 · ODI 11683286
The contact owns a 2024 Ford F-350 SD. The contact stated that while driving at various speeds and hauling a trailer, the trailer brakes failed to activate while depressing the brake pedal. During the failure, there were no warning lights or messages displayed. The cause of the failure was not yet determined.
2024 Ford F-350 Super Duty · Electrical System · filed with NHTSA Jun 16, 2025 · ODI 11667178
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford 25L04 a recall?
No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 25L04 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 25L04 cover?
The manufacturer filed it against 8 model years: 2025 Ford F-250 Super Duty, 2024 Ford F-250 Super Duty, 2025 Ford F-350 Super Duty, 2024 Ford F-350 Super Duty, 2025 Ford F-450 Super Duty, 2024 Ford F-450 Super Duty and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.