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Federal filingsHome›Bulletins›Ford› 24E12
Manufacturer communication · Emissions

Ford bulletin 24E12

What it saysThe affected vehicles have a Powertrain Control Module (PCM) calibration that could, over time, reduce the effectiveness of the emissions control system and the monitoring accuracy of the catalytic converter’s… NHTSA’s full summary ↓

Ford filed this with NHTSA as an emissions communication dated Feb 5, 2025, received Nov 5, 2024, about the power train — 2 documents under this number. It names 3 model years (2018–2020). An emissions communication is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

The affected vehicles have a Powertrain Control Module (PCM) calibration that could, over time, reduce the effectiveness of the emissions control system and the monitoring accuracy of the catalytic converter’s efficiency. As a result, the Malfunction Indicator Light (MIL) may illuminate for low catalyst efficiency even though a catalytic converter repair may not be necessary.

Kind Emissions Manufacturer date Feb 5, 2025 Received by NHTSA Nov 5, 2024 Components Power Train First dated Oct 22, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
24E12EmissionsFeb 5, 202511014884PDF, 274 KB
24E12EmissionsOct 22, 202411009827PDF, 771 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 4,417 complaints with NHTSA since 2015. 2,130 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2018 Ford F-150, the 334 owners who gave an odometer reading for Power Train reported it at a median of 60,350 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

10 speed transmission hazards: when braking the transmission lunges into to lower gears and surges forward erratically requiring varying brake pressure to stop. Acceleration is also erratic, sometimes delayed, sometimes immediate. The Ford dealership does not have a solution and Ford will not responds to calls.

2018 Ford F-150 · Power Train · filed with NHTSA Apr 20, 2018 · ODI 11089179

Ratcheting sound on decel when engine and transmission are cold. Sound occurs while traveling at low speed between 800-1500 rpms on immediate decel. Tsbs exist for previous model years with the 10 speed transmission but not the 2020

2020 Ford F-150 · Power Train · filed with NHTSA Oct 20, 2020 · ODI 11365301

Rough shifting & clunk noise not all the time but when engine starts makes a clunk noise. Doesn't happen all the time. Also erratic shifting and clunking in driver train again not always

2019 Ford F-150 · Power Train · filed with NHTSA Oct 30, 2019 · ODI 11277225

In depth: 2020 Ford F-150 transmission and drivetrain problems → · 2019 Ford F-150 transmission and drivetrain problems → · 2018 Ford F-150 transmission and drivetrain problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

124 other manufacturer communications filed against the Ford F-150 under the same component group (power train), newest first. The eight newest are listed; the rest are on the Ford list.

NumberKindDatedNHTSA’s summary
TSB 26-2436Service bulletinOct 30, 2026Some of the vehicles listed in the Model statement above may have diagnostic trouble code (DTC) P05B0 stored in the powertrain control modul…
TSB 26-2448Service bulletinOct 27, 2026This bulletin supersedes 25-2236. Reason for update: To consolidate prior articles and revise the Service Procedure to add an AAD blade limi…
TSB 26-2408 v2Service bulletinOct 22, 2026This bulletin supersedes 26-2309. Reason for update: update the Model section to remove Aviator 10R80, update theParts list to add 3.3L to W…
TSB 26-2431Service bulletinOct 21, 2026This bulletin supersedes 26-2226. Reason For Update: update the Service Procedure for 2021-2022 F-150 3.5L EcoBoost vehicles with the new Fo…
TSB 26-2408Service bulletinSep 22, 2026This bulletin supersedes 26-2309. Reason For Update: update the Model section to remove Aviator 10R80, update the Parts list to add 3.3L to…
26E03EmissionsSep 17, 2026Certain 2026 Model Year F-150 Raptor Vehicles With 3.5L Engines Powertrain Control Module (PCM) Software Update
TSB 26-2395Service bulletinAug 26, 2026This article supersedes 26-2287. Reason for update: update the labor operation numbers to add MT to operations C, F, G, H, J, K, L and M, an…
TSB 26-2360Service bulletinAug 5, 2026Some of the vehicles listed in the Model Statement above may exhibit an intermittent extended crank with no relevant diagnostic trouble code…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford 24E12 a recall?

No. A emissions communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 24E12 repair free?

A emissions communication is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 24E12 cover?

The manufacturer filed it against 3 model years: 2020 Ford F-150, 2019 Ford F-150, 2018 Ford F-150. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.