Ford bulletin 24-OTA SU 24.2.5.6.2 MACH E
Ford filed this with NHTSA as a over-the-air update dated Sep 4, 2024, received Sep 5, 2024, about the unknown or other — 2 documents under this number: OTA SU 24.2.5.6.2 MachE, 24OTA SU 24.2.5.6.2 MachE. It names 2 model years (2023–2024). A over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communication"Quality Improvements include: - Addresses Accessory Protocol Interface Module (SYNC) displaying update status as not completed. - Reduction in Key off load battery drain via Enhanced Central Gateway (ECG) controlled reset. - Reduction in Key off load battery drain due to Bluetooth Low Energy Module (BLEM) software - Addresses potential lock out condition post OTA update."
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| OTA SU 24.2.5.6.2 MachE | Over-the-air update | Sep 4, 2024 | 11008510 | not yet checked |
| 24OTA SU 24.2.5.6.2 MachE | Over-the-air update | Aug 21, 2024 | 11007130 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford 24-OTA SU 24.2.5.6.2 MACH E a recall?
No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24-OTA SU 24.2.5.6.2 MACH E repair free?
A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 24-OTA SU 24.2.5.6.2 MACH E cover?
The manufacturer filed it against 2 model years: 2024 Ford Mustang Mach-E, 2023 Ford Mustang Mach-E. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.