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Manufacturer communication · Other

Ford bulletin 23B64

Ford filed this with NHTSA as a manufacturer communication dated Apr 8, 2026, received Apr 30, 2026, about the fuel/propulsion system. It names 8 model years (2020–2024). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Customer Satisfaction Program 23B64 Certain 2020-2024 Model Year Multiple Vehicle Lines Equipped with High Voltage Batteries Battery Energy Control Module (BECM) Software Update

Kind Other Manufacturer date Apr 8, 2026 Received by NHTSA Apr 30, 2026 Components Fuel/Propulsion System, Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
23B64OtherApr 8, 202611031780not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford 23B64 a recall?

No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 23B64 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 23B64 cover?

The manufacturer filed it against 8 model years: 2023 Ford E-Transit, 2022 Ford E-Transit, 2024 Ford Escape, 2023 Ford Escape, 2023 Ford Explorer, 2022 Ford Explorer and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.