Dodge bulletin 9100160
What it saysPower window switch Passenger/Driver Please note that this switch does not have the express Up/Automatic Roll up Feature. NHTSA’s full summary ↓
Dodge filed this with NHTSA as a service bulletin dated Jun 23, 2023, received May 30, 2023, about the visibility/wiper — 2 documents under this number. It names 8 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPower window switch Passenger/Driver Please note that this switch does not have the express Up/Automatic Roll up Feature. By design it only has the Express Down/Automatic Roll Down Feature.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 9100160 | Service bulletin | Jun 23, 2023 | 10241148 | not found |
| 9100160 | Service bulletin | Apr 12, 2023 | 10236802 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2022 Dodge Journey.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 7 model years this bulletin names have filed 219 complaints with NHTSA since 2015. 65 of them name Electrical System, Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I am having continual failures of the electronic door lock/linkage that causes the door to no open from either the interior or exterior of the vehicle. The door latch has been replaced twice on the driver door, once on the rear driver side, the passenger rear is going to be replaced this week, and the passenger front is starting to make…
2023 Dodge Hornet · Electrical System · filed with NHTSA Apr 2, 2026 · ODI 11728771
Front windshield on the passenger side developed a stress crack. There is no impact mark and the crack developed while turning a corner. Hopefully this doesn't mean that there is a deeper issue with the frame. This is a common issue on this year and model specifically that many have been complaining about on online forums.
2023 Dodge Challenger · Visibility/Wiper · filed with NHTSA Jul 28, 2025 · ODI 11676658
The radio displays Uconnect box requires service, please visit an authorized dealer. When that happens you cannot use the safety call 911 button, if you are using your phone for navigation, you will not be able to see it. It also makes the vehicle run different
2023 Dodge Durango · Electrical System · filed with NHTSA Sep 1, 2026 · ODI 11761262
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group5 other manufacturer communications filed against these Dodge models under the same component group (visibility/wiper), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| S2308000153 | Service bulletin | Nov 30, 2023 | Power Windows Do Not Return Up After Opening Door or Short Drop |
| 9100214 | Service bulletin | Sep 1, 2023 | Washer Bottle L CAR, Charger, Challenger, and 300's Washer Bottle cap will not have black color molded on the cap for bottles manufactured… |
| S2324000014 | Service bulletin | Aug 24, 2023 | Customer Indicates A/C Blows Warm And/Or Possible DTC P1DBA Battery Cooling System Failure Stored. |
| 2401023 | Service bulletin | Aug 19, 2023 | A/C System Refrigerant leakage Check The customer or Technician may describe or find one or more of the following: ? A/C system doesn?t wor… |
| S2308000098 | Service bulletin | Aug 5, 2023 | Front Wipers Operate on Intermittent and Low Speed Setting, High Speed Does Not Operate |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Dodge, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Dodge 9100160 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 9100160 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 9100160 cover?
The manufacturer filed it against 8 model years: 2023 Dodge Challenger, 2022 Dodge Challenger, 2023 Dodge Charger, 2022 Dodge Charger, 2023 Dodge Durango, 2022 Dodge Durango and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.