Dodge bulletin 08-362-25
What it saysMemory Seat Module, Driver (MSMD) And Passenger (MSMP) Updates Customers may experience the following: After pulling EZ entry strap and pushing seat back forward, seat moves forward to allow space for passenger entry… NHTSA’s full summary ↓
Dodge filed this with NHTSA as a service bulletin dated Oct 29, 2025, received Nov 5, 2025, about the seats. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationMemory Seat Module, Driver (MSMD) And Passenger (MSMP) Updates Customers may experience the following: ● After pulling EZ entry strap and pushing seat back forward, seat moves forward to allow space for passenger entry, then moves rearward before seat back is put back in upright position. This bulletin involves reprogramming the MSMD/MSMP with the latest available software.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 08-362-25 | Service bulletin | Oct 29, 2025 | 11025022 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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A weekly email, sent only in a week when Dodge files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 39 complaints with NHTSA since 2015. 27 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
We have leased this car since May of 2025. It has been in the Dodge repair shop over a dozen times for the electrical system warning light coming on. It had to be towed tot he dealer twice for it, other times it was drivable to get it there.
2025 Dodge Charger · Electrical System · filed with NHTSA Jun 24, 2026
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seats
Source: same model, same component group8 other manufacturer communications filed against the Dodge Charger under the same component group (seats), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 23-016-26 | Service bulletin | May 5, 2026 | Easy Entry Bezel Disengages From Bracket Customers may comment on the following: ● The Easy Entry (EZE) bezel disengages from the seat back… |
| 08-015-26 | Service bulletin | Jan 23, 2026 | Flash: Occupant Restraint Controller (ORC) Software Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the… |
| S2508000107 | Service bulletin | Dec 12, 2025 | Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate |
| 08-361-25 | Service bulletin | Oct 29, 2025 | Memory Seat Module, Driver (MSMD) And Passenger (MSMP) Updates Customers may experience the following: ● After pulling EZ entry strap and pu… |
| 9100686 | Service bulletin | Oct 8, 2025 | If ordering this part for an issue with the seating returning reward after using the EZ entry strap please refer to SOL S2508000071. Softwar… |
| S2508000071 | Service bulletin | Oct 7, 2025 | Easy Entry Rear (EER) Moves Forward and Then Drifts Rearward Blocking the Easy Entry |
| 23-032-25 | Service bulletin | Sep 12, 2025 | Passenger Seat Easy Entry/Exit Feature Inoperable Customers may comment on the following: ● The passenger easy entry/exit seat does not work… |
| 08-187-25 | Service bulletin | Jun 12, 2025 | "Easy Entry Seat Inoperative Customers may experience the following: ● One or both rear seats Easy Entry feature is inoperative. This bullet… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Dodge, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Dodge 08-362-25 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 08-362-25 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 08-362-25 cover?
The manufacturer filed it against 1 model year: 2025 Dodge Charger. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.