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Manufacturer communication · Service bulletin

Dodge bulletin 08-187-25

What it says"Easy Entry Seat Inoperative Customers may experience the following: One or both rear seats Easy Entry feature is inoperative. NHTSA’s full summary ↓

Dodge filed this with NHTSA as a service bulletin dated Jun 12, 2025, received Jun 18, 2025, about the seats. It names 2 model years (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Built on or before 5 May 2025 “Built on or before May 05, 2025”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

"Easy Entry Seat Inoperative Customers may experience the following: ● One or both rear seats Easy Entry feature is inoperative. This bulletin involves connecting the Easy Entry cable connector and securing that connection using a tie- strap."

Kind Service bulletin Manufacturer date Jun 12, 2025 Received by NHTSA Jun 18, 2025 Components Seats

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
08-187-25Service bulletinJun 12, 202511019613PDF, 200 KB

What the document itself lists

Labour operations and the time the manufacturer allows

OperationDescriptionTime
23-13-50-90Secure Easy Entry Cable End Fitting Left or Right Front Seat0.4 hrs
23-13-50-91Secure Easy Entry Cable End Fitting Both Front Seats0.6 hrs

Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches Dodge’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Dodge files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 63 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the seats

Source: same model, same component group

8 other manufacturer communications filed against the Dodge Charger under the same component group (seats), newest first.

NumberKindDatedNHTSA’s summary
23-016-26Service bulletinMay 5, 2026Easy Entry Bezel Disengages From Bracket Customers may comment on the following: ● The Easy Entry (EZE) bezel disengages from the seat back…
08-015-26Service bulletinJan 23, 2026Flash: Occupant Restraint Controller (ORC) Software Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the…
S2508000107Service bulletinDec 12, 2025Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate
08-362-25Service bulletinOct 29, 2025Memory Seat Module, Driver (MSMD) And Passenger (MSMP) Updates Customers may experience the following: ● After pulling EZ entry strap and pu…
08-361-25Service bulletinOct 29, 2025Memory Seat Module, Driver (MSMD) And Passenger (MSMP) Updates Customers may experience the following: ● After pulling EZ entry strap and pu…
9100686Service bulletinOct 8, 2025If ordering this part for an issue with the seating returning reward after using the EZ entry strap please refer to SOL S2508000071. Softwar…
S2508000071Service bulletinOct 7, 2025Easy Entry Rear (EER) Moves Forward and Then Drifts Rearward Blocking the Easy Entry
23-032-25Service bulletinSep 12, 2025Passenger Seat Easy Entry/Exit Feature Inoperable Customers may comment on the following: ● The passenger easy entry/exit seat does not work…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Dodge, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Dodge 08-187-25 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 08-187-25 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 08-187-25 cover?

The manufacturer filed it against 2 model years: 2025 Dodge Charger, 2024 Dodge Charger. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built on or before 5 May 2025 — the build date is on the certification label in the driver’s door jamb.