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Manufacturer communication · Service bulletin

Dodge bulletin 08-163-24

What it says"USB Radio Software Update From SR55.4 To SR56.4 Customers may experience one or more of the following: Non functional shift torque recovery option in the shift torque set up page. NHTSA’s full summary ↓

Dodge filed this with NHTSA as a service bulletin dated Jul 13, 2024, received Jul 17, 2024, about the electrical system. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

"USB Radio Software Update From SR55.4 To SR56.4 Customers may experience one or more of the following: ● Non functional shift torque recovery option in the shift torque set up page. ● Torque recovery time slider is non functional. This bulletin involves inspecting the software level and updating the software to SR56.4"

Kind Service bulletin Manufacturer date Jul 13, 2024 Received by NHTSA Jul 17, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
08-163-24Service bulletinJul 13, 202411004890PDF, 761 KB

What the document itself lists

Labour operations and the time the manufacturer allows

OperationDescriptionTime
18-60-02-A1Check Radio Software Level and Perform Software Update0.5 hrs
18-60-02-A5Create USB Jump Drive from Uconnect Website 6 - Electrical and Body Systems0.2 hrs

Read by machine from the document NHTSA serves (8 pages), read Sep 30, 2026. A part number is shown only where it matches Dodge’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 43 complaints with NHTSA since 2015. 6 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

I purchased a DODGE 2023 CHALLENGER SRT HELLCAT WIDEBODY JAILBREAK with manual transmission in October 2023. In April of 2024 I noticed that the AC did not work when the vehicle was NOT in motion and the OUTSIDE temperature was more than 90 degrees.

2023 Dodge Challenger · Electrical System · filed with NHTSA Oct 16, 2024 · ODI 11620077

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

25 other manufacturer communications filed against the Dodge Challenger under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Dodge list.

NumberKindDatedNHTSA’s summary
S2408000018 REV. AService bulletinMay 29, 2026New Key Will Not Program, 0x22 Scan Tool Error
S2608000010Service bulletinMar 5, 2026Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequ…
S1408000384Service bulletinMar 4, 2026"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Messa…
08-394-25 REV. AService bulletinDec 12, 2025Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp…
9100735Service bulletinDec 10, 2025Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Or…
S2508000102Service bulletinNov 7, 2025Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
S258A000017Service bulletinAug 2, 2025Door speaker Inoperative or No Sound
S2208000138Service bulletinJul 4, 2025Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Dodge, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Dodge 08-163-24 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 08-163-24 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.

Which vehicles does 08-163-24 cover?

The manufacturer filed it against 1 model year: 2023 Dodge Challenger. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.