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Manufacturer communication · Over-the-air update

Chrysler bulletin OTHERDOC_145

Chrysler filed this with NHTSA as a over-the-air update dated Sep 4, 2025, received Sep 10, 2025, about the electrical system. It names 2 model years (2026). A over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Global Telematics Box Module Over The Air Update from 5.63 to 5.65 TBM2.0 Software Version (FOTA) This bulletin applies to vehicles equipped with a Global Telematics Box Module (TBM) (Sales Code RDG) Customers may experience one or more of the following: - Error display of "Uconnect Box Requires Service/Wifi Unavailable" pop ups; [ TBM DTC B22A9-96 Internal Performance Failure ]. - Error display of "Uconnect Box Requires Service" pop ups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ].

Kind Over-the-air update Manufacturer date Sep 4, 2025 Received by NHTSA Sep 10, 2025 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
OTHERDOC_145Over-the-air updateSep 4, 202511023085not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Chrysler OTHERDOC_145 a recall?

No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the OTHERDOC_145 repair free?

A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does OTHERDOC_145 cover?

The manufacturer filed it against 2 model years: 2026 Chrysler Pacifica, 2026 Chrysler Voyager. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.