Chrysler over-the-air update OTHERDOC_145
What it saysGlobal Telematics Box Module Over The Air Update from 5.63 to 5.65 TBM2.0 Software Version (FOTA) This bulletin applies to vehicles equipped with a Global Telematics Box Module (TBM) (Sales Code RDG) Customers… NHTSA’s full summary ↓
Chrysler filed this with NHTSA as an over-the-air update dated Sep 4, 2025, received Sep 10, 2025, about the electrical system. It names 2 model years (2026). An over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationGlobal Telematics Box Module Over The Air Update from 5.63 to 5.65 TBM2.0 Software Version (FOTA) This bulletin applies to vehicles equipped with a Global Telematics Box Module (TBM) (Sales Code RDG) Customers may experience one or more of the following: - Error display of "Uconnect Box Requires Service/Wifi Unavailable" pop ups; [ TBM DTC B22A9-96 Internal Performance Failure ]. - Error display of "Uconnect Box Requires Service" pop ups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ].
Trouble codes it names: B1560 B1561 B1562
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| OTHERDOC_145 | Over-the-air update | Sep 4, 2025 | 11023085 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 11 complaints with NHTSA since 2015. 4 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2026 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. The contact stated that while the vehicle was parked, the parking brake independently enabled and caused the battery to drain. Roadside Assistance was contacted.
2026 Chrysler Pacifica · Electrical System · filed with NHTSA Jul 13, 2026 · ODI 11750060
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group163 other manufacturer communications filed against these Chrysler models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Chrysler list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 9100936 | Service bulletin | Oct 15, 2026 | FUSE BLOCK UNDERHOOD - PWR DIS A/C Blowing hot air or not working. A/C relay clutch not operating, dealers are unnecessary replacing PDCs. B… |
| 9100930 | Service bulletin | Oct 12, 2026 | Inspect wiring harnesses, connectors, terminals, power and ground circuits, and verify proper system signals before replacing RU Blower moto… |
| S2621000006 | Service bulletin | Oct 2, 2026 | Note: Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM - PRNDL Flashing. And The Vehicle Will Not Shift Into Gear… |
| S2621000005 | Service bulletin | Oct 2, 2026 | Shifter/ESM PRNDL Indicators Remain Off After Drained Battery Event And Jump Start |
| ID-23-04 REV.F | Warranty extension | Sep 30, 2026 | ID-23-04 Rev. F wiTECH New Vehicle Prep (NVP) Update – Battery Health and Tire Pressure Monitoring |
| D-22-14 REV.G | Warranty extension | Sep 30, 2026 | D-22-14 Rev. G wiTECH New Vehicle Prep (NVP) Update – Battery Health and Tire Pressure Monitoring |
| 08-342-26 | Service bulletin | Sep 25, 2026 | Flash: Power Sliding Door Module (PSDM) System Updates Customers must comment on one or more of the following: SYMPTOM: ● The power sliding… |
| 08-188-26 | Service bulletin | Sep 25, 2026 | Flash: Power Sliding Door Module (PSDM) System Updates Customers must comment on one or more of the following: SYMPTOM: ● The power sliding… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chrysler, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chrysler OTHERDOC_145 a recall?
No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the OTHERDOC_145 repair free?
A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does OTHERDOC_145 cover?
The manufacturer filed it against 2 model years: 2026 Chrysler Pacifica, 2026 Chrysler Voyager. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.