Chrysler bulletin OTHERDOC_143
Chrysler filed this with NHTSA as a over-the-air update dated Aug 14, 2025, received Aug 21, 2025, about the electrical system. It names 8 model years (2023–2026). A over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationRadio Over The Air Update from U31.42(F) to U40. C R1H Software Version (FOTA) Customers may experience one or more of the following: - Navigation non-functional, not updating current position. - Screen Off hard key inoperative, Soft key on radio screen still operational. - CarPlay and Android Auto stability issues. - Text cut-off in different menus or pop-up messages - Voice Recognition not working for specific voice commands
Document filed under this number
| Document | Kind | Dated | NHTSA id |
|---|---|---|---|
| OTHERDOC_143 | Over-the-air update | Aug 14, 2025 | 11022029 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chrysler OTHERDOC_143 a recall?
No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the OTHERDOC_143 repair free?
A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does OTHERDOC_143 cover?
The manufacturer filed it against 8 model years: 2026 Chrysler Pacifica, 2025 Chrysler Pacifica, 2024 Chrysler Pacifica, 2023 Chrysler Pacifica, 2026 Chrysler Voyager, 2025 Chrysler Voyager and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.