Chrysler bulletin 9100924
Chrysler filed this with NHTSA as a service bulletin dated Sep 24, 2026, received Sep 30, 2026, about the steering. It names 4 model years (2026–2027). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationEPS BSR with Steering input. Check the Strut bearings, Strut mounts, or similar suspension components prior to replacing Steering Gears. Previous customers have returned after EPS gear was replaced. Strut bearings are the most frequent cause of RU BSR complaints.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 9100924 | Service bulletin | Sep 24, 2026 | 11037600 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2027 Chrysler Voyager.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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A weekly email, sent only in a week when Chrysler files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 12 complaints with NHTSA since 2015. 1 of them name Suspension — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group5 other manufacturer communications filed against these Chrysler models under the same component group (steering), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 19-007-25 | Service bulletin | Oct 22, 2025 | Loss Of Electric Power Steering Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set t… |
| 105646 | Service bulletin | Oct 9, 2025 | MODULE - STEERING CONTROL & COLUMN |
| 19-003-25 | Service bulletin | Apr 1, 2025 | "Steering Wheel Not Centered Customers may comment on the following: ● The steering wheel is off center. REPAIR SUMMARY: This bulletin invol… |
| 19-003-24 REV. A | Service bulletin | Dec 5, 2024 | "Loss of Electric Power Steering Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set… |
| 9100362 | Service bulletin | Jul 2, 2024 | MODULE Steering Control Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switche… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chrysler, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chrysler 9100924 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 9100924 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 9100924 cover?
The manufacturer filed it against 4 model years: 2027 Chrysler Pacifica, 2026 Chrysler Pacifica, 2026 Chrysler Voyager, 2027 Chrysler Voyager. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.