Chrysler bulletin 19-003-25
What it says"Steering Wheel Not Centered Customers may comment on the following: The steering wheel is off center. NHTSA’s full summary ↓
Chrysler filed this with NHTSA as a service bulletin dated Apr 1, 2025, received Mar 17, 2025, about the steering — 4 documents under this number: 19-003-25 REV. C, 19-003-25 REV. B, 19-003-25 REV. A and 1 more. It names 2 model years (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Chrysler bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
"Steering Wheel Not Centered Customers may comment on the following: ● The steering wheel is off center. REPAIR SUMMARY: This bulletin involves checking if the steering wheel is centered and possibly adjusting toe to center the steering wheel and performing a front wheel alignment."
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 19-003-25 REV. C | Service bulletin | Apr 1, 2025 | 11016878 | PDF, 130 KB |
| 19-003-25 REV. B | Service bulletin | Mar 22, 2025 | 11015910 | PDF, 134 KB |
| 19-003-25 REV. A | Service bulletin | Mar 19, 2025 | 11015909 | PDF, 130 KB |
| 19-003-25 | Service bulletin | Mar 12, 2025 | 11015651 | PDF, 130 KB |
What the document itself lists
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 02-00-99-9S | Inspect Steering Wheel Alignment (2 - Skilled) 19 - Steering | 0.2 hrs |
| 02-00-99-9T | Inspect and Perform Front Wheel Toe Adjustment (2 - Skilled) 19 - Steering | 0.6 hrs |
Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Chrysler’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Chrysler bulletins for one of these models
A weekly email, sent only in a week when Chrysler files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 29 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group5 other manufacturer communications filed against these Chrysler models under the same component group (steering), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 9100924 | Service bulletin | Sep 24, 2026 | EPS BSR with Steering input. Check the Strut bearings, Strut mounts, or similar suspension components prior to replacing Steering Gears. Pre… |
| 19-007-25 | Service bulletin | Oct 22, 2025 | Loss Of Electric Power Steering Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set t… |
| 105646 | Service bulletin | Oct 9, 2025 | MODULE - STEERING CONTROL & COLUMN |
| 19-003-24 REV. A | Service bulletin | Dec 5, 2024 | "Loss of Electric Power Steering Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set… |
| 9100362 | Service bulletin | Jul 2, 2024 | MODULE Steering Control Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switche… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chrysler, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chrysler 19-003-25 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 19-003-25 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 19-003-25 cover?
The manufacturer filed it against 2 model years: 2025 Chrysler Pacifica, 2025 Chrysler Voyager. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 20 Jan 2025 – 31 Jan 2025 — the build date is on the certification label in the driver’s door jamb.