Chrysler bulletin 9100174
What it saysAXLE FRT LT/RT For a customer concern of "clicking sound", prior to repair please call any of the following: FCA Redacted Content. NHTSA’s full summary ↓
Chrysler filed this with NHTSA as a service bulletin dated Jun 15, 2023, received Aug 21, 2023, about the power train. It names 4 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Chrysler bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationHALFSHAFT ASSY - AXLE FRT LT/RT For a customer concern of "clicking sound", prior to repair please call any of the following: FCA Redacted Content. If no response within 15 minutes, proceed with the repair.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 9100174 | Service bulletin | Jun 15, 2023 | 10240960 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the axle assembly for the 2023 Pacifica →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Chrysler bulletins for one of these models
A weekly email, sent only in a week when Chrysler files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 543 complaints with NHTSA since 2015. 187 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
While traveling at full highway speed, the Pacifica turned off entirely without warning. We had to navigate in traffic through 4 lanes to pull over with children in the vehicle. The vehicle would not turn back on after pulled over until hours afterwards. However we towed the vehicle to a dealership due to the safety concern
2022 Chrysler Pacifica · Power Train · filed with NHTSA Mar 7, 2023 · ODI 11510569
Vehicle lost power on three occasions while on the highway. STOP SAFELY VEHICLE WILL SHUT OFF SOON showed in cluster and began to lose all power. I had to pull over and turn off vehicle for about 10 minutes to get it to move again.
2023 Chrysler Pacifica · Power Train · filed with NHTSA Jan 17, 2025 · ODI 11636628
In depth: 2023 Chrysler Pacifica transmission and drivetrain problems → · 2022 Chrysler Pacifica transmission and drivetrain problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group21 other manufacturer communications filed against these Chrysler models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Chrysler list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 9100931 | Service bulletin | Oct 13, 2026 | DIFFERENTIAL Rear Axle Some AWD Chrysler Pacificas are exhibiting a grinding noise coming from the PTU when it's shifting from 2WD to AWD. C… |
| 21-060-26 | Service bulletin | Sep 18, 2026 | Check Engine Light On and Transmission Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTO… |
| S2508000052 REV. B | Service bulletin | Jun 18, 2026 | Service Shifter Message on the Cluster and Shifter Unable to move Out of Park |
| 44D | Warranty extension | Jun 18, 2026 | Emissions Recall 44D - Hybrid Control Module Software - Dealer Notification Hybrid Control Processor (HCP) on about 69,189 of the above vehi… |
| 21-037-26 | Service bulletin | May 2, 2026 | Internal Transmission Wiring Connector Short And Motor A Bearing Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumi… |
| 18-027-26 | Service bulletin | Feb 26, 2026 | Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further invest… |
| 109997 | Service bulletin | Feb 3, 2026 | ACTUATOR - TRANSFER CASE |
| 18-095-25 | Service bulletin | Nov 12, 2025 | Flash: Powertrain Control Module (PCM) Updates *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mu… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chrysler, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chrysler 9100174 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 9100174 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 9100174 cover?
The manufacturer filed it against 4 model years: 2023 Chrysler Pacifica, 2022 Chrysler Pacifica, 2023 Chrysler Voyager, 2022 Chrysler Voyager. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.