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Manufacturer communication · Service bulletin · 3 brands

GM bulletin PIT6115

What it saysThis Preliminary information communicates the proper procedures for doing an alignment on a vehicle with super cruise that has a pulling complaint. NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Jan 23, 2024, received Feb 12, 2024, about the steering. It names 16 model years across Chevrolet, GMC and Cadillac (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Cadillac.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This Preliminary information communicates the proper procedures for doing an alignment on a vehicle with super cruise that has a pulling complaint.

Kind Service bulletin Manufacturer date Jan 23, 2024 Received by NHTSA Feb 12, 2024 Components Steering

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PIT6115Service bulletinJan 23, 202410249991not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 16 model years this bulletin names have filed 4,667 complaints with NHTSA since 2015.

Under heavy acceleration the vehicle swerves from lane to lane and the operator is unable to counter the steering. The behavior continues until the acceleration is halted. The vehicle was grounded due to it being deemed unsafe by the originating dealership technician and repairs were attempted but were unsuccessful.

2024 Chevrolet Silverado · Steering · filed with NHTSA Oct 2, 2025 · ODI 11691009

We drove our Truck from Hartwell Georgia to Coloma Wisconsin on . En route we drove through heavy rain. We got to Coloma on . The truck sat outside overnight in cold weather. Temps were in the low 20's to high teens. On I went out to drive the truck to town on errands. After starting it the steering would not move.

2023 GMC Sierra · Steering · filed with NHTSA Jan 16, 2024 · ODI 11565685

While driving at approximately 25-30 MPH the steering system locked up for a 2-3 second period not allowing the driver to maintain the desired direction of vehicle movement. The first incident occurred while navigating a turn in the road, the second occurred while turning left at an intersection.

2024 Chevrolet Tahoe · Steering · filed with NHTSA Apr 25, 2025 · ODI 11656853

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the steering

Source: same model, same component group

25 other manufacturer communications filed against these GM models under the same component group (steering), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
N252528020Service campaignNov 18, 2025Certain vehicles may have a condition in which the Upper Intermediate Steering Shaft Bolt is below torque specification. Dealers will torque…
N252523390Service campaignOct 9, 2025Certain vehicles may have a condition in which the Intermediate Steering Shaft Lower Bolt is below torque specification. Dealers will inspec…
23-NA-201Service bulletinSep 6, 2025This service bulletin advises the technician of a possible loose ground that may be causing customer concerns of Loss of Steering Assist and…
N252512260Service campaignJul 17, 2025Certain vehicles listed above may have a condition in which the fastener for the intermediate steering shaft to steering gear assembly may h…
25-NA-116Service bulletinMay 10, 2025This service bulletin provides information and the condition correction on the "Service Steering Column Lock" message and/or those who are u…
PI0281LService bulletinApr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody comp…
25-NA-065Service bulletinMar 21, 2025This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
16-NA-109Service bulletinFeb 18, 2025This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grea…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, GMC and Cadillac, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM PIT6115 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PIT6115 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.

Which vehicles does PIT6115 cover?

The manufacturer filed it against 16 model years across 3 brands (Chevrolet, GMC and Cadillac): 2024 Cadillac Escalade, 2023 Cadillac Escalade, 2022 Cadillac Escalade, 2021 Cadillac Escalade, 2024 Chevrolet Silverado, 2023 Chevrolet Silverado and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.