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Manufacturer communication · Service bulletin

Chevrolet bulletin PIP6004

What it saysThis Preliminary information instructs the dealer to update the ECM to correct dtc P2959. NHTSA’s full summary ↓

Chevrolet filed this with NHTSA as a service bulletin dated Oct 18, 2024, about the engine. It names 2 model years (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This Preliminary information instructs the dealer to update the ECM to correct dtc P2959.

Trouble codes it names: P2959

Kind Service bulletin Manufacturer date Oct 18, 2024 Received by NHTSA Oct 18, 2024 Components Engine

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PIP6004Service bulletinOct 18, 202411008984PDF, 23 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Chevrolet files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 471 complaints with NHTSA since 2015. 227 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2024 Chevrolet Silverado, the 22 owners who gave an odometer reading for Engine reported it at a median of 11,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

Purchased new and after 3 weeks (about 600 miles) I was on highway between 60-70 MPH truck started to shutter like it was losing power and would not accelerate. I complained to the sales person and he stated it ran a little rough when purchased first day - I was told it just needs to warm up.

2025 Chevrolet Silverado · Engine · filed with NHTSA Dec 8, 2025 · ODI 11703756

In depth: 2025 Chevrolet Silverado engine problems → · 2024 Chevrolet Silverado engine problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the engine

Source: same model, same component group

161 other manufacturer communications filed against the Chevrolet Silverado under the same component group (engine), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
N262576260Service campaignOct 15, 2026General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition that could cause a small exhaust le…
N262568830Service campaignAug 4, 2026Certain vehicles listed above may have a condition in which the oil filter was not adequately tightened. Dealers are to check and tighten th…
N262548050Service campaignApr 24, 2026Certain vehicles, may have a condition that could cause the Catalytic Converter to fail. If this failure occurs, the Malfunction Indicator L…
N252494003-02Service campaignJan 21, 2026Certain vehicles listed above, may have a condition where the connecting rod and/or crankshaft engine components in these vehicles may have…
25-NA-339Service bulletinNov 6, 2025Under Field Actions N252494000, N252494001, the service procedure includes performing a PICO test on vehicle engines within the identified s…
N252508341Service campaignSep 16, 2025Certain vehicles listed above, may have a condition that could cause the engine coolant control valve to fail an onboard vehicle diagnostic…
N252508340Service campaignSep 16, 2025Certain vehicles may have a condition that could cause the engine coolant control valve to fail. If this condition were to occur, the Malfun…
24-NA-241Service bulletinSep 6, 2025This informational bulletin advises the technician of a part number change for long block engines used in the trucks noted.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Chevrolet PIP6004 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PIP6004 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.

Which vehicles does PIP6004 cover?

The manufacturer filed it against 2 model years: 2025 Chevrolet Silverado, 2024 Chevrolet Silverado. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.