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Manufacturer communication · Service bulletin · 2 brands

GM bulletin PIC6560

What it saysThis Preliminary information communicates to the technician the steps to be taken when addressing excessive wind noise from the sunroof. NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Aug 16, 2024, about the structure. It names 4 model years across Chevrolet and Buick (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · Buick.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This Preliminary information communicates to the technician the steps to be taken when addressing excessive wind noise from the sunroof.

Kind Service bulletin Manufacturer date Aug 16, 2024 Received by NHTSA Aug 16, 2024 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PIC6560Service bulletinAug 16, 202411006454PDF, 28 KB

What the document itself lists

Labour operation and the time the manufacturer allows

OperationDescriptionTime
1086828Confirm wind noise limited at sunroof comfort stop position0.1 hrs

Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the body for the 2025 Trax →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when GM files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 349 complaints with NHTSA since 2015.

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle’s rear structure and frame were compromised. After a low-speed rear-end collision (approximately 5 mph), the frame bent, and the vehicle was declared a total loss by the insurance company.

2025 Chevrolet Trax · Structure · filed with NHTSA May 31, 2025

Wiper blades are not compatible with after market brands due to wiper arm design. Exterior trim. The rear quarter window trim has poor adhesive. Causing chrome panel to bend and detach while vehicle was one highway

2025 Buick Envista · Structure · filed with NHTSA Apr 6, 2026

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

11 other manufacturer communications filed against these GM models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
23-NA-107Service bulletinNov 8, 2025This service bulletin provides a procedure to correct customer concerns of Roof Related Water Leak, Shifter Light Inoperative, Key Fob Inope…
05-08-51-001LService bulletinFeb 20, 2025This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
22-NA-244Warranty extensionJan 30, 2025This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warr…
24-NA-256Service bulletinNov 7, 2024This service bulletin provides a procedure to correct the condition of Sunroof False Reversal.
PIC6576AService bulletinOct 22, 2024This Preliminary information communicates to the technician diagnostic tips for installing the cargo floor mat.
PIC6576Service bulletinOct 8, 2024This Preliminary information communicates to the technician diagnostic tips for installing the cargo floor mat.
22-NA-018Service bulletinJun 17, 2024This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process…
PI0281KService bulletinJan 18, 2024This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody com…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet and Buick, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM PIC6560 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PIC6560 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does PIC6560 cover?

The manufacturer filed it against 4 model years across 2 brands (Chevrolet and Buick): 2025 Buick Envista, 2024 Buick Envista, 2025 Chevrolet Trax, 2024 Chevrolet Trax. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.