GM bulletin PIC6554
What it saysThis Preliminary information communicates to the technician the direction needed to correct a steering wheel off-center complaint. NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Aug 13, 2024, about the steering. It names 2 model years across Chevrolet and Cadillac (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · Cadillac.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Preliminary information communicates to the technician the direction needed to correct a steering wheel off-center complaint.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PIC6554 | Service bulletin | Aug 13, 2024 | 11006339 | PDF, 71 KB |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 3086038 | Perform Wheel Alignment and Adjust Steering Wheel Angle and/or Front Toe | 0.7 hrs |
Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themChevrolet 1 model year
Cadillac 1 model year
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 77 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group9 other manufacturer communications filed against these GM models under the same component group (steering), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| PI0281L | Service bulletin | Apr 17, 2025 | This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody comp… |
| 25-NA-065 | Service bulletin | Mar 21, 2025 | This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis. |
| 16-NA-109 | Service bulletin | Feb 18, 2025 | This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grea… |
| N242444830 | Service campaign | May 13, 2024 | Service Update. On certain 2024 vehicles, the driver’s side outer tie rod nut to steering knuckle may be under-torqued. Dealers are to reto… |
| N222371151-12 | Service bulletin | Dec 13, 2023 | Customer Satisfaction Program. Due to the industry-wide semiconductor shortage, the heat feature on the steering wheel is not functional on… |
| N222371151-11 | Service bulletin | Nov 1, 2023 | Customer Satisfaction. Due to the industry-wide semiconductor shortage, the heat feature on the steering wheel is not functional on certain… |
| N222371151-10 | Service bulletin | Aug 9, 2023 | Customer Satisfaction Program. Due to the industry-wide semiconductor shortage, the heat feature on the steering wheel is not functional o… |
| 15-00-89-004F | Service bulletin | Aug 7, 2023 | This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet and Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM PIC6554 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PIC6554 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does PIC6554 cover?
The manufacturer filed it against 2 model years across 2 brands (Chevrolet and Cadillac): 2024 Cadillac XT4, 2024 Chevrolet Malibu. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.