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Manufacturer communication · Service campaign

Chevrolet service campaign N252531220

Chevrolet filed this with NHTSA as a service campaign dated Dec 16, 2025, about the steering. It names 2 model years (2025–2026). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Certain vehicles may have a condition in which the Power Steering Control Module, located within Electric Dual Pinion Rack and Pinion Steering Gear, is unable to be programmed. Dealers will replace the Electric Dual Pinion Rack and Pinion Steering Gear.

Manufacturer campaign id N252531220 Kind Service campaign Manufacturer date Dec 16, 2025 Received by NHTSA Dec 16, 2025 Components Steering

Document filed under this number

DocumentKindDatedNHTSA id
N252531220Service campaignDec 16, 202511026619

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Chevrolet N252531220 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the N252531220 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does N252531220 cover?

The manufacturer filed it against 2 model years: 2026 Chevrolet Equinox, 2025 Chevrolet Equinox. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.