Chevrolet service campaign N252502270
Chevrolet filed this with NHTSA as a service campaign dated May 6, 2025, about the unknown or other. It names 2 model years (2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCustomer Satisfaction Program. On certain vehicles listed above, the customer was mistakenly charged for accessory black wheel lug nuts that were not received or could not be installed. Dealers will provide the customer with a reimbursement check in the amount of $325.00 USD.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| N252502270 | Service campaign | May 6, 2025 | 11017975 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chevrolet N252502270 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the N252502270 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does N252502270 cover?
The manufacturer filed it against 2 model years: 2025 Chevrolet Suburban, 2025 Chevrolet Tahoe. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.