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Manufacturer communication · Service campaign

Chevrolet service campaign N242470162

Chevrolet filed this with NHTSA as a service campaign dated Oct 31, 2024, about the electrical system. It names 2 model years (2020–2021). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Service Update - Certain vehicles may have a condition where the advanced diagnostic software recall remedy in NHTSA Recall 21V650 may not have been correctly installed in this vehicle population. Dealers are to reprogram the Hybrid Powertrain Control Module 2, Battery Energy Control Module and the Body Control Module.

Manufacturer campaign id N242470162 Kind Service campaign Manufacturer date Oct 31, 2024 Received by NHTSA Oct 31, 2024 Components Electrical System, Unknown Or Other

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
N242470162Service campaignOct 31, 202411009543not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Chevrolet N242470162 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the N242470162 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does N242470162 cover?

The manufacturer filed it against 2 model years: 2021 Chevrolet Bolt EV, 2020 Chevrolet Bolt EV. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.