Chevrolet service campaign N242455780
What it saysOn certain vehicles, the rear outboard seat belt(s) may be slow to retract into the C-pillar. NHTSA’s full summary ↓
Chevrolet filed this with NHTSA as a service campaign dated Aug 19, 2024, about the seat belts. It names 3 model years (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
Service Update. On certain vehicles, the rear outboard seat belt(s) may be slow to retract into the C-pillar. Dealers are to inspect, and if necessary, re-route the left hand and/or right hand rear outboard seat belts.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| N242455780 | Service campaign | Aug 19, 2024 | 11006512 | PDF, 223 KB |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 9107604 | Re-route Rear Outboard Seat Belt (Includes inspection) ADD: Re-route additional Rear… | 0.5 hrs |
Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches Chevrolet’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 545 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seat belts
Source: same model, same component group2 other manufacturer communications filed against these Chevrolet models under the same component group (seat belts), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 24-NA-147 | Service bulletin | Aug 5, 2024 | This service bulletin provides information on regular inspection of the Seat Belt Lap Anchor. |
| 99-09-40-005I | Service bulletin | Jul 17, 2023 | This service bulletin provides information on availability for a seat belt extender. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chevrolet N242455780 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the N242455780 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does N242455780 cover?
The manufacturer filed it against 3 model years: 2024 Chevrolet Silverado, 2024 Chevrolet Silverado 2500HD, 2024 Chevrolet Silverado 3500HD. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.