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Manufacturer communication · Service campaign

Chevrolet service campaign N242441450

Chevrolet filed this with NHTSA as a service campaign dated Aug 21, 2024, about the electrical system. It names 10 model years (2021–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Service Update. On certain vehicles listed above, the vehicle may not re-start after an auto stop event. Dealers will reprogram the engine control module.

Manufacturer campaign id N242441450 Kind Service campaign Manufacturer date Aug 21, 2024 Received by NHTSA Aug 21, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA id
N242441450Service campaignAug 21, 202411006575

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Chevrolet N242441450 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the N242441450 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does N242441450 cover?

The manufacturer filed it against 10 model years: 2024 Chevrolet Silverado, 2023 Chevrolet Silverado, 2024 Chevrolet Suburban, 2023 Chevrolet Suburban, 2022 Chevrolet Suburban, 2021 Chevrolet Suburban and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.