Chevrolet bulletin 24-NA-214
What it saysThis technical bulletin provides repair information to correct a customer concern of Medium Duty L5D Trucks Setting DTC P2959. NHTSA’s full summary ↓
Chevrolet filed this with NHTSA as a service bulletin dated Oct 3, 2024, received Nov 13, 2024, about the engine. It names 2 model years (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis technical bulletin provides repair information to correct a customer concern of Medium Duty L5D Trucks Setting DTC P2959.
Trouble codes it names: P2959
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24-NA-214 | Service bulletin | Oct 3, 2024 | 11010474 | PDF, 835 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 471 complaints with NHTSA since 2015. 314 of them name Engine, Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2024 Chevrolet Silverado, the 22 owners who gave an odometer reading for Engine reported it at a median of 11,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The vehicle experienced repeated high-voltage system warnings and battery conditioning system failures. On multiple occasions the “Service High Voltage System” message appeared along with codes P0530 and P1C26 related to the lithium-ion battery conditioning system that controls heating and cooling of the high-voltage battery pack.
2025 Chevrolet Silverado · Electrical System · filed with NHTSA Jul 15, 2026 · ODI 11750505
Purchased new and after 3 weeks (about 600 miles) I was on highway between 60-70 MPH truck started to shutter like it was losing power and would not accelerate. I complained to the sales person and he stated it ran a little rough when purchased first day - I was told it just needs to warm up.
2025 Chevrolet Silverado · Engine · filed with NHTSA Dec 8, 2025 · ODI 11703756
On XXX, at midday, in the Haggen parking lot in , I unlocked the passenger door with the silver exterior door button. At that moment the side-view camera display glitched, and afterwards the exterior door buttons stopped working. The key fob and the interior door buttons still worked.
2024 Chevrolet Silverado · Electrical System · filed with NHTSA Oct 17, 2026 · ODI 11771845
In depth: 2025 Chevrolet Silverado engine problems → · 2024 Chevrolet Silverado engine problems → · 2024 Chevrolet Silverado electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group161 other manufacturer communications filed against the Chevrolet Silverado under the same component group (engine), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N262576260 | Service campaign | Oct 15, 2026 | General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition that could cause a small exhaust le… |
| N262568830 | Service campaign | Aug 4, 2026 | Certain vehicles listed above may have a condition in which the oil filter was not adequately tightened. Dealers are to check and tighten th… |
| N262548050 | Service campaign | Apr 24, 2026 | Certain vehicles, may have a condition that could cause the Catalytic Converter to fail. If this failure occurs, the Malfunction Indicator L… |
| N252494003-02 | Service campaign | Jan 21, 2026 | Certain vehicles listed above, may have a condition where the connecting rod and/or crankshaft engine components in these vehicles may have… |
| 25-NA-339 | Service bulletin | Nov 6, 2025 | Under Field Actions N252494000, N252494001, the service procedure includes performing a PICO test on vehicle engines within the identified s… |
| N252508341 | Service campaign | Sep 16, 2025 | Certain vehicles listed above, may have a condition that could cause the engine coolant control valve to fail an onboard vehicle diagnostic… |
| N252508340 | Service campaign | Sep 16, 2025 | Certain vehicles may have a condition that could cause the engine coolant control valve to fail. If this condition were to occur, the Malfun… |
| 24-NA-241 | Service bulletin | Sep 6, 2025 | This informational bulletin advises the technician of a part number change for long block engines used in the trucks noted. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chevrolet 24-NA-214 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24-NA-214 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does 24-NA-214 cover?
The manufacturer filed it against 2 model years: 2025 Chevrolet Silverado, 2024 Chevrolet Silverado. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.