Chevrolet bulletin 24-NA-200
What it saysThis service bulletin provides repair information to correct a customer concern of DTC HPCM2 Software Update for Using NACS DC Fast Charge Adapter, Possible DTC(s) P3013 or P302D. NHTSA’s full summary ↓
Chevrolet filed this with NHTSA as a service bulletin dated Sep 17, 2024, received Oct 29, 2024, about the electrical system. It names 2 model years (2019–2020). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis service bulletin provides repair information to correct a customer concern of DTC HPCM2 Software Update for Using NACS DC Fast Charge Adapter, Possible DTC(s) P3013 or P302D.
Trouble codes it names: P3013 P302D
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24-NA-200 | Service bulletin | Sep 17, 2024 | 11009443 | PDF, 837 KB |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 2887638 | Hybrid/EV Powertrain Control Module 2 Reprogramming for NACS DC Fast Charge Adapter… | 0.6 hrs |
Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches Chevrolet’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 355 complaints with NHTSA since 2015. 256 of them name Electrical System, Fuel/Propulsion System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2019 Chevrolet Bolt EV, the 15 owners who gave an odometer reading for Electrical System reported it at a median of 15,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
In the early morning hours of october 21st, around 3am, we were woken up by smoke/fire alarms. We started running around our home to identify the cause of the alarm. After about 5 minutes of searching inside the home and finding nothing, we realized that there was some smell of smoke coming from the garage and when the mudroom door which…
2019 Chevrolet Bolt EV · Electrical System · filed with NHTSA Oct 30, 2020 · ODI 11372429
This is a comment on an existing open recall (nhtsa chat said to use this form). Related to the Chevy Bolt recall 21V650. The diagnostic software will be designed to detect specific abnormalities that might indicate a damaged battery in Bolt EVs and EUVs by monitoring the battery performance; alerting customers of any anomalies; and…
2020 Chevrolet Bolt EV · Fuel/Propulsion System · filed with NHTSA Sep 24, 2021 · ODI 11434182
On june 1, 2020, 1-yr old vehicle (4000 miles on odometer) with 55% battery charge lost full propulsion power on a gentle curve on a country road at 40mph in l drive setting. Propulsion gone, steering stiff, warning bells, service-vehicle-soon warning messages. I coasted barely off the road onto the shoulder. Car was towed to dealer.
2019 Chevrolet Bolt EV · Fuel/Propulsion System · filed with NHTSA Jun 5, 2020 · ODI 11327471
In depth: 2020 Chevrolet Bolt EV electrical problems → · 2019 Chevrolet Bolt EV electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group61 other manufacturer communications filed against the Chevrolet Bolt EV under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 18-NA-180 | Service bulletin | Sep 4, 2025 | This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information. |
| PIE0753I | Service bulletin | May 15, 2025 | This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in… |
| 24-NA-202 | Service bulletin | May 14, 2025 | This service bulletin provides dealers with Warranty Administration information on North American Charging Standard (NACS) DC Adapter Warran… |
| 22-NA-242 | Service bulletin | Apr 24, 2025 | This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Number… |
| 23-NA-036 | Service bulletin | Apr 4, 2025 | This service bulletin provides diagnostic information for dealers/technicians on an Amber Light on Dual Level Portable Charge Cord Set. |
| 25-NA-087 | Service bulletin | Apr 3, 2025 | This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs… |
| 23-NA-157 | Service bulletin | Apr 3, 2025 | This service bulletin provides repair information to correct a customer concern of a Malfunction Indicator Lamp (MIL) illuminated in Driver… |
| 13-08-116-001K | Service bulletin | Mar 31, 2025 | The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple custo… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chevrolet 24-NA-200 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24-NA-200 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does 24-NA-200 cover?
The manufacturer filed it against 2 model years: 2020 Chevrolet Bolt EV, 2019 Chevrolet Bolt EV. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.