Chevrolet bulletin 24-NA-071
What it saysThis informational bulletin provides information on Creak/Crunch Noise when Coming to a Complete Stop Quickly. NHTSA’s full summary ↓
Chevrolet filed this with NHTSA as a service bulletin dated Apr 10, 2024, received May 1, 2024, about the service brakes. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis informational bulletin provides information on Creak/Crunch Noise when Coming to a Complete Stop Quickly.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24-NA-071 | Service bulletin | Apr 10, 2024 | 10253724 | PDF, 63 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 349 complaints with NHTSA since 2015.
After crossing over a rough part of the road at an intersection, I heard a noise. I pulled over to visually inspect and I didn't see anything obvious. Since I was on the interstate, I drove to the next exit to find a safe place to park. The noise stopped but my brakes completely failed.
2024 Chevrolet Silverado · Service Brakes · filed with NHTSA Oct 22, 2026 · ODI 11773038
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the service brakes
Source: same model, same component group27 other manufacturer communications filed against the Chevrolet Silverado under the same component group (service brakes), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 25-NA-264 | Service bulletin | Sep 3, 2025 | This informational bulletin provides information on Automated Brake Bleed and/or Brake Hydraulic Test procedure fails when attempting to per… |
| 24-NA-048 | Service bulletin | Feb 6, 2025 | This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engine… |
| PIT5828D | Service bulletin | Jan 9, 2025 | This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Tr… |
| PIT6134G | Service bulletin | Jan 7, 2025 | This Preliminary information communicates an issue with premature brake pad life and engineering is working on release new pad lining materi… |
| 24-NA-073 | Service bulletin | Jan 3, 2025 | This technical bulletin provides a procedure to inform drivers that under certain driving conditions such as hilly or mountainous roads acco… |
| PIT6134F | Service bulletin | Dec 19, 2024 | This Preliminary information communicates an issue with premature brake pad life and engineering is working on release new pad lining materi… |
| 24-NA-045 | Service bulletin | Dec 19, 2024 | This informational bulletin provides information on Pop/Creak Type Noise While Sitting Stationary and Turning Steering Wheel with Brakes App… |
| PIT6134E | Service bulletin | Nov 15, 2024 | This Preliminary information communicates an issue with premature brake pad life and engineering is working on release new pad lining materi… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chevrolet 24-NA-071 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24-NA-071 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does 24-NA-071 cover?
The manufacturer filed it against 1 model year: 2024 Chevrolet Silverado. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.