GM bulletin 22-NA-209
What it saysThis technical bulletin provides repair information to correct a customer concern of Articulating Running Board Inoperable. NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Jul 20, 2023, received Nov 3, 2022, about the electrical system — 4 documents under this number. It names 12 model years across Chevrolet, GMC and Cadillac (2021–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Cadillac.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis technical bulletin provides repair information to correct a customer concern of Articulating Running Board Inoperable.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 22-NA-209 | Service bulletin | Jul 20, 2023 | 10239672 | PDF, 133 KB |
| 22-NA-209 | Service bulletin | Jun 27, 2023 | 10239114 | PDF, 148 KB |
| 22-NA-209 | Service bulletin | Mar 23, 2023 | 10234153 | PDF, 133 KB |
| 22-NA-209 | Service bulletin | Oct 21, 2022 | 10225664 | not found |
What the document itself lists
The manufacturer titles it “Articulating Running Board Inoperable”.
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 2889668 | Assist Step Control Module Reprogramming for Inoperable Running Board | 0.3 hrs |
Read by machine from the document NHTSA serves (7 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themChevrolet 6 model years
GMC 3 model years
Cadillac 3 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 12 model years this bulletin names have filed 3,333 complaints with NHTSA since 2015. 425 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the vehicle idled and loss power. The contact detected a smoke odor and smoke came inside the vehicle from the rear seats. The service ESC, traction control, forward collision, and engine warning lights were illuminated.
2021 Chevrolet Tahoe · Electrical System · filed with NHTSA Apr 19, 2021 · ODI 11412837
Large fire started at rear of car. Car was parked on driveway and no one was inside. Noticed a burning smell before fire started. Could not locate any smoke. Vehicle rear burst into flames 20 minutes later. Fire department responded quickly and was able to put out the fire before it reached the house. Vehicle is totaled.
2021 GMC Yukon · Electrical System · filed with NHTSA Apr 3, 2023 · ODI 11515133
I've had my 2023 Tahoe for 15 months, purchased Dec. 2023 Issue #1. Dash message on start up " Restraint System Needs Service". I noticed small lights overhead (buttons for tail gate, sun roof, reading lamps) were off. I pressed some of them, and dash message went away, and lights came on. Everything worked fine.
2023 Chevrolet Tahoe · Electrical System · filed with NHTSA Mar 2, 2024 · ODI 11575077
In depth: 2021 Chevrolet Tahoe electrical problems → · 2023 GMC Yukon electrical problems → · 2022 GMC Yukon electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group189 other manufacturer communications filed against these GM models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N262565450 | Service campaign | Oct 26, 2026 | Customer Satisfaction Program. Certain vehicles listed above may have a condition in which remanufactured high voltage battery packs were b… |
| N252529080 | Service campaign | Apr 1, 2026 | Service Update. Certain vehicles listed above may be missing a high voltage header plug on the RESS battery pack drive motor connector. Dea… |
| 18-NA-180 | Service bulletin | Sep 4, 2025 | This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information. |
| 25-NA-021 | Service bulletin | Jun 7, 2025 | This technical bulletin provides repair information to correct a customer concern of Radio Software Update W23E-178.1.2-M174-SQBR6-93.3. |
| 25-NA-153 | Service bulletin | Jun 5, 2025 | This informational bulletin provides Information on Rear Upper Body Structure Auxiliary Lamp Will Not Turn ON. |
| 22-NA-083 | Service bulletin | May 17, 2025 | This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty. |
| 25-NA-131 | Service bulletin | May 17, 2025 | This Service bulletin provides information on the heated seats warming up when the vehicle is started but soon cooling off and the heated se… |
| 23-NA-151 | Service bulletin | May 16, 2025 | This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, GMC and Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM 22-NA-209 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 22-NA-209 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does 22-NA-209 cover?
The manufacturer filed it against 12 model years across 3 brands (Chevrolet, GMC and Cadillac): 2023 Cadillac Escalade, 2022 Cadillac Escalade, 2021 Cadillac Escalade, 2023 Chevrolet Suburban, 2022 Chevrolet Suburban, 2021 Chevrolet Suburban and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.